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Old 12-29-2011, 10:05 AM
stargazer stargazer is offline
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Join Date: Sep 2002
Location: Gothenburg, Sweden
Posts: 484
Thumbs up Installing HDX 10.1 - Thumbs up for Avid Customer Support

I had some issues today while installing. Used a phone support case, and have to say that the Avid Customer Support is awesome. Talked to two individuals (UK), and they both were very knowledgeable, patient and helpful.

Thank you, Charlie and Renato!


/Hakan
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PT Ultimate 2022.10.0 | HD OMNI | S3 | PT Dock | EuControl 2022.4.0.78 | PT Control 2022.4.0.60
macOS Big Sur 11.6.5 | Mac Pro (2019), 3,2 GHz 16-Core Intel Xeon W, 384 GB 2933 MHz DDR4
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  #2  
Old 12-29-2011, 10:26 AM
Bushpig Bushpig is offline
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Join Date: Aug 1999
Location: UK
Posts: 644
Default Re: Installing HDX 10.1 - Thumbs up for Avid Customer Support

Hakan,

Do you get the use of a free, time limited ASC code with new systems? Or did you have to buy one in the online store?

Cheers

Steve Bush
www.music180.com/pros/5887

MacPro 4.1 (Nehalem) 2.26 8 Core, OSX 10.6.8, PT10HD, 14 Gig RAM, PCIe HD3, 192, Sync I/O, Midi I/O.
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Old 12-29-2011, 10:44 AM
stargazer stargazer is offline
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Default Re: Installing HDX 10.1 - Thumbs up for Avid Customer Support

I got an ASC code (90 days) with the new system.
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PT Ultimate 2022.10.0 | HD OMNI | S3 | PT Dock | EuControl 2022.4.0.78 | PT Control 2022.4.0.60
macOS Big Sur 11.6.5 | Mac Pro (2019), 3,2 GHz 16-Core Intel Xeon W, 384 GB 2933 MHz DDR4
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