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Installing HDX 10.1 - Thumbs up for Avid Customer Support
I had some issues today while installing. Used a phone support case, and have to say that the Avid Customer Support is awesome. Talked to two individuals (UK), and they both were very knowledgeable, patient and helpful.
Thank you, Charlie and Renato! /Hakan
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PT Ultimate 2022.10.0 | HD OMNI | S3 | PT Dock | EuControl 2022.4.0.78 | PT Control 2022.4.0.60 macOS Big Sur 11.6.5 | Mac Pro (2019), 3,2 GHz 16-Core Intel Xeon W, 384 GB 2933 MHz DDR4 |
#2
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Re: Installing HDX 10.1 - Thumbs up for Avid Customer Support
Hakan,
Do you get the use of a free, time limited ASC code with new systems? Or did you have to buy one in the online store? Cheers Steve Bush www.music180.com/pros/5887 MacPro 4.1 (Nehalem) 2.26 8 Core, OSX 10.6.8, PT10HD, 14 Gig RAM, PCIe HD3, 192, Sync I/O, Midi I/O. |
#3
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Re: Installing HDX 10.1 - Thumbs up for Avid Customer Support
I got an ASC code (90 days) with the new system.
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PT Ultimate 2022.10.0 | HD OMNI | S3 | PT Dock | EuControl 2022.4.0.78 | PT Control 2022.4.0.60 macOS Big Sur 11.6.5 | Mac Pro (2019), 3,2 GHz 16-Core Intel Xeon W, 384 GB 2933 MHz DDR4 |
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