Pro-tools wont start error 1115

[d3drocks]

i just got Mbox 2 mini today, and i am really pissed off as it wont boot up. when i first installed it, it wanted soem hardware authorization key (probaby ilok) which as a read up on, my version of pro-tools doesnt need. i reinstalled about 6 times and that went away.
now it just says DAE error - 1115 was incountered. then it just closes.
im about to punch a hole throuhg my screen right now.
please help.

[DigiTechSupt]

Can you please post a Sandra report, per the info in the General Troubleshooting thread, as well as letting us know which OS version you're running and which version of Pro Tools you have installed?

[d3drocks]

Originally Posted by DigiTechSupt

Can you please post a Sandra report, per the info in the General Troubleshooting thread, as well as letting us know which OS version you're running and which version of Pro Tools you have installed?

SiSoftware Sandra

System
Host Name : CHRIS-NEW-PC
User : christopher
Workgroup : WORKGROUP

Processor
Model : Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
Speed : 2.67GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Internal Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing

System
System : HP-Pavilion KJ382AAR-ABA m9250f
Mainboard : PEGATRON CORPORATION Benicia
Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : American Megatrends Inc. 5.25
Total Memory : 4GB DIMM DDR2

Chipset
Model : HP P35/G33/G31 Processor to I/O Controller
Front Side Bus Speed : 4x 267MHz (1.07GHz)
Total Memory : 4GB DIMM DDR2
Memory Bus Speed : 2x 401MHz (802MHz)

Video System
Adapter : NVIDIA GeForce 8600 GT (512MB DDR2, 437MHz/1.01GHz/2x475MHz, PCIe 1.00 x16, SM4.0)

Graphics Processor
Adapter : GeForce 8600 GT (1.01, 512MB, 950MHz)

Storage Devices
SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (C:) (D:)
SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (E:)
Generic-Compact Flash (USB) : N/A (G:)
Generic-SM/xD-Picture (USB) : N/A (H:)
Generic-SD/MMC (USB) : N/A (I:)
Generic-MS/MS-Pro (USB) : N/A (J:)
HL-DT-STDVD-RAM GH10L (ATA, DVD+-RW, CD-RW, 2MB Cache) : 4GB (F:)

Logical Storage Devices
Chris (C:) : 456GB (NTFS) @ SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
FACTIMAGE (D:) : 10GB (NTFS) @ SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Backup (E:) : 233GB (NTFS) @ SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Pro Tools LE (F:) : 4GB (CDFS) @ HL-DT-STDVD-RAM GH10L (SATA300, DVD+-RW, CD-RW, NCQ, 16MB Cache)
Removable Drive (G:) : N/A @ Generic-Compact Flash (USB)
Removable Drive (H:) : N/A @ Generic-SM/xD-Picture (USB)
Removable Drive (I:) : N/A @ Generic-SD/MMC (USB)
Removable Drive (J:) : N/A @ Generic-MS/MS-Pro (USB)

Peripherals
LPC Hub Controller 1 : HP (ICH9) LPC Interface Controller
Audio Device : HP (ICH9) HD Audio Controller
Audio Codec : Realtek Semiconductor 888 High Definition Audio
Serial Port(s) : 1
Disk Controller : HP ICH8R (ICH8 Family) SATA RAID Controller
USB Controller 1 : HP (ICH9) USB Universal Host Controller
USB Controller 2 : HP (ICH9) USB Universal Host Controller
USB Controller 3 : HP (ICH9) USB2 Enhanced Host Controller
USB Controller 4 : HP (ICH9) USB Universal Host Controller
USB Controller 5 : HP (ICH9) USB Universal Host Controller
USB Controller 6 : HP (ICH9) USB Universal Host Controller
USB Controller 7 : HP (ICH9) USB Universal Host Controller
USB Controller 8 : HP (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : HP FW322/323 IEEE1394 OHCI FireWire Controller
System SMBus Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)

Scanners and Cameras
Digital Camera : Compact Flash (USB)
Digital Camera : MS/MS-Pro (USB)
Digital Camera : SD/MMC (USB)
Digital Camera : SM/xD-Picture (USB)

Network Services
Network Adapter : Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Wireless Adapter 1 : USB Wireless 802.11 b/g Adaptor (802.11g (ERP), WEP n-bit, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows Vista Home 6.00.6001 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.4

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.



also, i am on windows vista home premium 64 bit.
i also have a partition on the second hard drive that windows cannot detect, as it is a linux filesystem (ubuntu studio).
if needed i can tripple boot my system with xp 32 bit, though i have never duel booted 2 windows OSs before and i dont know how i would go about working with the boot loader (ubuntu's installer handeled that for me).
I just REALLY want to start using this.
btw, i know how crappy the audio hardware is INSIDE my pc. my pod does my current audio processing.

also, mbox 2 is detected by FL-Studio 8, but it couldnt get it to function and gave me an error saying "couldnt load ASIO driver" for some reason.
(though ASIO loads fine for my pod-xt)

the box say Pro-tools LE 7.4.2

[sunburst79]

Originally Posted by d3drocks

SiSoftware Sandra

System
Host Name : CHRIS-NEW-PC
User : christopher
Workgroup : WORKGROUP

Processor
Model : Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
Speed : 2.67GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Internal Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing

System
System : HP-Pavilion KJ382AAR-ABA m9250f
Mainboard : PEGATRON CORPORATION Benicia
Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : American Megatrends Inc. 5.25
Total Memory : 4GB DIMM DDR2

Chipset
Model : HP P35/G33/G31 Processor to I/O Controller
Front Side Bus Speed : 4x 267MHz (1.07GHz)
Total Memory : 4GB DIMM DDR2
Memory Bus Speed : 2x 401MHz (802MHz)

Video System
Adapter : NVIDIA GeForce 8600 GT (512MB DDR2, 437MHz/1.01GHz/2x475MHz, PCIe 1.00 x16, SM4.0)

Graphics Processor
Adapter : GeForce 8600 GT (1.01, 512MB, 950MHz)

Storage Devices
SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (C:) (D:)
SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (E:)
Generic-Compact Flash (USB) : N/A (G:)
Generic-SM/xD-Picture (USB) : N/A (H:)
Generic-SD/MMC (USB) : N/A (I:)
Generic-MS/MS-Pro (USB) : N/A (J:)
HL-DT-STDVD-RAM GH10L (ATA, DVD+-RW, CD-RW, 2MB Cache) : 4GB (F:)

Logical Storage Devices
Chris (C:) : 456GB (NTFS) @ SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
FACTIMAGE (D:) : 10GB (NTFS) @ SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Backup (E:) : 233GB (NTFS) @ SAMSUNG HD501LJ 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Pro Tools LE (F:) : 4GB (CDFS) @ HL-DT-STDVD-RAM GH10L (SATA300, DVD+-RW, CD-RW, NCQ, 16MB Cache)
Removable Drive (G:) : N/A @ Generic-Compact Flash (USB)
Removable Drive (H:) : N/A @ Generic-SM/xD-Picture (USB)
Removable Drive (I:) : N/A @ Generic-SD/MMC (USB)
Removable Drive (J:) : N/A @ Generic-MS/MS-Pro (USB)

Peripherals
LPC Hub Controller 1 : HP (ICH9) LPC Interface Controller
Audio Device : HP (ICH9) HD Audio Controller
Audio Codec : Realtek Semiconductor 888 High Definition Audio
Serial Port(s) : 1
Disk Controller : HP ICH8R (ICH8 Family) SATA RAID Controller
USB Controller 1 : HP (ICH9) USB Universal Host Controller
USB Controller 2 : HP (ICH9) USB Universal Host Controller
USB Controller 3 : HP (ICH9) USB2 Enhanced Host Controller
USB Controller 4 : HP (ICH9) USB Universal Host Controller
USB Controller 5 : HP (ICH9) USB Universal Host Controller
USB Controller 6 : HP (ICH9) USB Universal Host Controller
USB Controller 7 : HP (ICH9) USB Universal Host Controller
USB Controller 8 : HP (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : HP FW322/323 IEEE1394 OHCI FireWire Controller
System SMBus Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)

Scanners and Cameras
Digital Camera : Compact Flash (USB)
Digital Camera : MS/MS-Pro (USB)
Digital Camera : SD/MMC (USB)
Digital Camera : SM/xD-Picture (USB)

Network Services
Network Adapter : Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Wireless Adapter 1 : USB Wireless 802.11 b/g Adaptor (802.11g (ERP), WEP n-bit, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows Vista Home 6.00.6001 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.4

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.



also, i am on windows vista home premium 64 bit.
i also have a partition on the second hard drive that windows cannot detect, as it is a linux filesystem (ubuntu studio).
if needed i can tripple boot my system with xp 32 bit, though i have never duel booted 2 windows OSs before and i dont know how i would go about working with the boot loader (ubuntu's installer handeled that for me).
I just REALLY want to start using this.
btw, i know how crappy the audio hardware is INSIDE my pc. my pod does my current audio processing.

also, mbox 2 is detected by FL-Studio 8, but it couldnt get it to function and gave me an error saying "couldnt load ASIO driver" for some reason.
(though ASIO loads fine for my pod-xt)

the box say Pro-tools LE 7.4.2

As far as I know no version of PT is running on Vista 64. While I cant tell you how to partition and install Vista 32 thats probably what your going to need to do. Personally I would install a new already partitioned HDD with a blank space for Ubuntu and do fresh installs of Vista 32 and 64 (or even XP) on that and then install Ubuntu.

[d3drocks]

Originally Posted by sunburst79

As far as I know no version of PT is running on Vista 64. While I cant tell you how to partition and install Vista 32 thats probably what your going to need to do. Personally I would install a new already partitioned HDD with a blank space for Ubuntu and do fresh installs of Vista 32 and 64 (or even XP) on that and then install Ubuntu.

i have an xp cd and it screwed up my pc as i tried to duel boot with it. i have another way to get ubuntu onto my pc without partitioning, so i guess i should look up how to get xp on here.

[d3drocks]

ok, i just installed windows XP on my pc. (its the 32 bit version). i get the same damn error.
im thinking i should return the mbox now because this is really pissing me off.
ive got service pack 3 on here, along with all that .net crap.

is there anything else that could cause this?

(btw the green light on my mbox is on when its plugged in)

[chazc080488]

Yeah man i have the same problem. I took it to a computer shop they updated the usb card that i installed and it worked but now today I'm getting the same error. I know know what happened because The mbox has been working fine for the last year and a half.

[d3drocks]

Originally Posted by chazc080488

Yeah man i have the same problem. I took it to a computer shop they updated the usb card that i installed and it worked but now today I'm getting the same error. I know know what happened because The mbox has been working fine for the last year and a half.

man, ive tried every usb port on my pc, and i just got the damn thing. if i cant get it fixed, ill return it, and never even think of getting pro-tools or mbox ever again.

right now, its not even functioning in fl-studio with ASIO.


EDIT: it just started working. had to disable my usb keyboard and mouse, then use the cord from my pod-xt.