Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Eleven Rack

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 05-14-2011, 05:05 PM
ac30fan's Avatar
ac30fan ac30fan is offline
Member
 
Join Date: May 2011
Location: Annapolis, MD
Posts: 70
Default Eleven Rack won't Boot

Newly purchased 11-Rack won't boot past the initial screen after power-up.
HELP!!!!!!!
Reply With Quote
  #2  
Old 05-14-2011, 05:13 PM
Benoni's Avatar
Benoni Benoni is offline
Moderator
 
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,784
Default Re: Eleven Rack won't Boot

Quote:
Originally Posted by ac30fan View Post
Newly purchased 11-Rack won't boot past the initial screen after power-up.
HELP!!!!!!!
If you turn it off, then back ON, then will it boot up?

Unplug the usb cable from the PC for now as well.
__________________
Brian

Windows 10 Pro 64 Bit

Pro Tools 2021
benonistudio.com
Youtube Channel - benonistudio
Plugin Deals
@benonistudio
Instagram
Reply With Quote
  #3  
Old 05-14-2011, 05:49 PM
ac30fan's Avatar
ac30fan ac30fan is offline
Member
 
Join Date: May 2011
Location: Annapolis, MD
Posts: 70
Default Re: Eleven Rack won't Boot

Unplugged USB & tried again. Still frozen.

Also tried holding down the REV/MOD/FX Loop, which I saw suggested in another post. Still nothing

Thanks in advance for any other help!

Bobby
Reply With Quote
  #4  
Old 05-14-2011, 05:55 PM
ac30fan's Avatar
ac30fan ac30fan is offline
Member
 
Join Date: May 2011
Location: Annapolis, MD
Posts: 70
Default Re: Eleven Rack won't Boot

..just joined forum today, so I hadn't keyed my stas when i first posted

MAC OSX.6
2.8 GHz Quad-Core Intel
8 GB 1066 MHz DDR3
Digi 003
PT LE 8.05
Reply With Quote
  #5  
Old 05-14-2011, 05:57 PM
Benoni's Avatar
Benoni Benoni is offline
Moderator
 
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,784
Default Re: Eleven Rack won't Boot

Quote:
Originally Posted by ac30fan View Post
Unplugged USB & tried again. Still frozen.

Also tried holding down the REV/MOD/FX Loop, which I saw suggested in another post. Still nothing

Thanks in advance for any other help!

Bobby
well crap because i was going to suggest you do just that.....

Just to be clear, you hold down REV-MOD-FX LOOP while booting, so have them held before you turn it ON. Eleven Rack will 'stick' on the startup screen. After it sticks on screen, then reboot it. Turn it off, give if 20 secs or so, then turn it back ON.
__________________
Brian

Windows 10 Pro 64 Bit

Pro Tools 2021
benonistudio.com
Youtube Channel - benonistudio
Plugin Deals
@benonistudio
Instagram
Reply With Quote
  #6  
Old 05-14-2011, 06:02 PM
ac30fan's Avatar
ac30fan ac30fan is offline
Member
 
Join Date: May 2011
Location: Annapolis, MD
Posts: 70
Default Re: Eleven Rack won't Boot

Still nothing.... So sad...

Avid Customer Support is closed until monday. I'm a new convert to PT, so I've never had to contact them before.

Are they pretty responsive?
Reply With Quote
  #7  
Old 05-14-2011, 06:17 PM
Benoni's Avatar
Benoni Benoni is offline
Moderator
 
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,784
Default Re: Eleven Rack won't Boot

Quote:
Originally Posted by ac30fan View Post
Still nothing.... So sad...

Avid Customer Support is closed until monday. I'm a new convert to PT, so I've never had to contact them before.

Are they pretty responsive?
Well im not sure what else you could do if it wont boot. If you just bought it, then I would send/take it back to the place of purchase right now and get a new one. If its a physical store, I would test the new unit there, before bringing it home.
__________________
Brian

Windows 10 Pro 64 Bit

Pro Tools 2021
benonistudio.com
Youtube Channel - benonistudio
Plugin Deals
@benonistudio
Instagram
Reply With Quote
  #8  
Old 05-15-2011, 05:24 AM
dsl dsl is offline
Member
 
Join Date: May 2011
Location: Switzerland
Posts: 5
Default Re: Eleven Rack won't Boot

What are the last two numbers/letters of your serial number?
__________________
Acoustic Music From Earth
www.bouxlevinexperience.com
Reply With Quote
  #9  
Old 05-15-2011, 09:35 AM
ac30fan's Avatar
ac30fan ac30fan is offline
Member
 
Join Date: May 2011
Location: Annapolis, MD
Posts: 70
Default Re: Eleven Rack won't Boot

1H
Reply With Quote
  #10  
Old 05-15-2011, 09:44 AM
ac30fan's Avatar
ac30fan ac30fan is offline
Member
 
Join Date: May 2011
Location: Annapolis, MD
Posts: 70
Default Re: Eleven Rack won't Boot

Are forum threads monitored by Avid staff? How likely is it that forum administrators with direct connection w/ AVID Support respond?

I know it's prob a dumb question, but I just joined forum yesterday & am still getting a feel of the place.... Thanks
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Eleven rack won't boot groovq Eleven Rack 65 09-13-2015 01:33 AM
Eleven Rack window responds to changes on Eleven Rack, unable to record. pine Eleven Rack 6 08-02-2012 07:50 PM
Eleven Rack and Eleven Rack control window not matching 11R Newbie Eleven Rack 3 04-18-2012 06:07 PM
Eleven Rack not recognized after a OS boot or reboot. tengai Eleven Rack 2 02-28-2012 08:39 PM
Eleven Rack won't boot completely cachosjazz Eleven Rack 4 11-13-2010 11:40 AM


All times are GMT -7. The time now is 10:17 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com