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Old 02-01-2008, 04:27 PM
Eddie Kane Eddie Kane is offline
Join Date: Jan 2008
Posts: 3
Default H/W Buffer Playback Error Pro tools 6.4

Hello I just bought a new computer (dell inspiron laptop 1501. I had XP installed and i recently put pro tools 6.4 on it. I have used the same version and mbox for years. When I try to record it states, "h/w buffer playback increase buffer" then when i increase the buffer, it states reduce the buffer. All i want is for this to work and for some reason it won't. i've also tried to run the command 8? whatever that is and it states that the XP logo doesn't recognize the logo or something? Can someone please help me. I spent 800 bucks on this CPU and it'll be ashame if I can't use it..jeez

Thanks in advance,

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Old 02-02-2008, 08:20 AM
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albee1952 albee1952 is offline
Join Date: May 2004
Location: Norwich, CT
Posts: 38,276
Default Re: H/W Buffer Playback Error Pro tools 6.4

Jeez, slow down a bit and do some thinking here. Did you verify that your laptop is compatiblewith protools? Maybe someone else on the DUC will have that answer because I don't. What drive are you recording to? If it is the internal drive in the laptop, that is not a good course of action. Most laptop drives are 4200 or 5400 rpm and protools requires a 7200 rpm drive for audio. Take the Command8 out of the equation for now and just work on getting your Mbox and protools working. That message regarding buffers sometimes is caused by hard drives operating in PIO mode instead of the required DMA mode. The Getting Started Guide instructs on how to check and change that. The guide also lists the other required tweaks that must be done, along with other suggestions that are intended to improve performance. If your new XP setup includes service pack 2, you MUST download and install the cs9 update or 6.4 will not work. Since all the later versions of PT require service pack 2, if that's what your computer has, I would think about buying an update. If your new computer uses a dual core cpu, then get version 7 or newer so you can take advantage of the dual cores. PT version 6.xx will not use both cores and can suffer unless you actually disable one core. Hope this gets you moving in a better direction.
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