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  #1  
Old 11-17-2010, 04:55 PM
Random Human Random Human is offline
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Default Surrender License and Return to 8

Does anyone know if its possible to surrender the PT9 license, get a refund and go back to 8?
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  #2  
Old 11-17-2010, 05:29 PM
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@ndy @ndy is offline
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Default Re: Surrender License and Return to 8

Quitter!
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Old 11-17-2010, 05:32 PM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: Surrender License and Return to 8

Your best bet is to contact customer service. If they can not resolve your problem, they might offer to refund your purchase/crossgrade price and deactivate your iLok authorization for PT9.
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Old 11-17-2010, 06:06 PM
drumster drumster is offline
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Default Re: Surrender License and Return to 8

Quote:
Originally Posted by Random Human View Post
Does anyone know if its possible to surrender the PT9 license, get a refund and go back to 8?
Why would you want to go back to PT 8? In my experience, PT 9 is a substantially more feature rich and stable release, plus it comes with an Ilok authorization for PT 8 as well. That way you can go back to using PT 8 and move to PT 9 when you're in a better place to do so. My guess is that Avid will tell you the same thing since you've already purchased the software.
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Old 11-17-2010, 07:00 PM
Random Human Random Human is offline
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Default Re: Surrender License and Return to 8

because its buggy and not stable. I don't make money beta testing and trouble shooting for software companies, I make it recording. If my system doesn't work, then no clients. The few times it has worked its great! don't get me wrong.

Its just not working out for me right now.
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Old 11-17-2010, 07:05 PM
drumster drumster is offline
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Default Re: Surrender License and Return to 8

Quote:
Originally Posted by Random Human View Post
because its buggy and not stable. I don't make money beta testing and trouble shooting for software companies, I make it recording. If my system doesn't work, then no clients. The few times it has worked its great! don't get me wrong.

Its just not working out for me right now.
That's understandable. In that case, it might be best for you to go back to PT 8 if you know it'll work better for you. PT 9 can only get better from here with every cs fix Avid releases.
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Old 11-17-2010, 07:16 PM
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Default Re: Surrender License and Return to 8

Quote:
Originally Posted by Random Human View Post
because its buggy and not stable. I don't make money beta testing and trouble shooting for software companies, I make it recording. If my system doesn't work, then no clients. The few times it has worked its great! don't get me wrong.

Its just not working out for me right now.
Perhaps you could describe your problems? There may be a solution we could help with...

If I am not mistaken, the PT9 license will also still allow you to use PT8.
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  #8  
Old 11-17-2010, 07:55 PM
New Hope Media New Hope Media is offline
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Default Re: Surrender License and Return to 8

Quote:
Originally Posted by Random Human View Post
Does anyone know if its possible to surrender the PT9 license, get a refund and go back to 8?
There is a Letter of Destruction form you can fill out and get a refund on your purchase here
http://shop.avid.com/medias/sys_mast...5127487584.pdf
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