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#1
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S1 Screens solid amber after Mojave security update
So, I just did a routine Apple security update for Mojave and now, when I launch EuControl, the screens on the S1s are full lit. Rebooted everything a few times and reinstalled EUCON_WorkstationUnifiedInstallMac_2021_6_0_181, still fully lit. Everything works, just can't see anything. Avid logo is present as long as EuContol isn't running. I hate it when this happens. Anybody else?
Mid 2010 Mac Pro 2x3.33 GHz 6-Core, PT 2021.6 10.14.6
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Mark Ettel C.A.S. |
#2
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Re: S1 Screens solid amber after Mojave security update
Yes, I'm seeing this posted elsewhere and its not just S1's. Investigating. Can you do a recover back to before? FYI it also affects Catalina too.
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#3
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Re: S1 Screens solid amber after Mojave security update
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Rolling back would be a PITA. This isn't mission critical for me since this is my personal setup and I'm working at facilities currently, I'll wait for a patch. I know others aren't so fortunate and need their systems working properly. I'm sure Avid's crack software team will have a update soon.
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Mark Ettel C.A.S. |
#4
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Re: S1 Screens solid amber after Mojave security update
Thanks Eddie, great to see such a prompt response from Avid. I too am inclined to wait for a patch but before I decide, Id like to know how long it normally takes to resolve issues of this nature. Are we talking days, weeks or months?
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#5
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Re: S1 Screens solid amber after Mojave security update
We are still investigating how to work around it. I think for OLED screens we can do something at Avid so that would be a week or two. For the Artist Control Screen we need Apple to help/fix as its more complicated.
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#6
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Re: S1 Screens solid amber after Mojave security update
Thank you for the update, I will roll back in that case. Will you update this thread when it is safe to re-install the security update?
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#7
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Re: S1 Screens solid amber after Mojave security update
Don't worry - there are more users waiting for a fix - I'll post here as soon as a fix is available. In the meantime...watching those bright yellow OLEDs
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#8
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Re: S1 Screens solid amber after Mojave security update
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Thanks! |
#9
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Re: S1 Screens solid amber after Mojave security update
Can you confirm you are running 21.6.1?
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#10
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Re: S1 Screens solid amber after Mojave security update
Confirmed, and thankfully I was able to solve the problem last night after reseting my PRAM.
Thank you for the response. |
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