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#1
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Unable to turn off auto-renewal
Hi,
I'm trying to cancel my monthly subscription plan by turning off the auto-renewal button and it seems impossible. I keep clicking the button, then pops up the reasons menu, click on cancel plan renewal and it makes nothing. It shows the same reasons screen, as if I didn't clicked before. Please, someone help me canceling my plan :) Thanks. |
#2
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Re: Unable to turn off auto-renewal
I'm sorry, solved.
I suppose it may take like 2 hours to proceed the order. |
#3
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Re: Unable to turn off auto-renewal
Can someone please help me? I have desperately trying to cancel my subscription for years because I've never used it and they keep on billing my credit card. What a scam Avid is. How disappointing. There is nobody you can speak with either on the phone or on a website but they continue to charge you a large fee even though you don't use the service. Avis is making it hard to reach them on purpose. I've tried every code and product ID that I have. Anyone know how I can stop this?
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#4
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Re: Unable to turn off auto-renewal
Quote:
Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
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