Account Locked due to multiple unsuccessful sign in attempts

[alexthemusicbloke]

Hi There!

I've been getting this error message every time I try and log in to my account:

Your account has been locked due to multiple unsuccessful sign in attempts. Please try again in a few minutes.

This has been happening for weeks now even if I haven't tried to log in for days. Very annoying as I can't download the software to run my S3 when I try to run it on other people's rigs (Eucon should *really* be made public - I can't see a reason not to).


How do I go forwards with this?

Thanks!

[jeffro]

Unlocked... please try again, and let us know if you need additional assistance.

[alexthemusicbloke]

Originally Posted by jeffro

Unlocked... please try again, and let us know if you need additional assistance.

Great, thanks for dealing with this so quickly

[Sarpay]

I am having the same issue... I need help :/

[jeffro]

Originally Posted by Sarpay

I am having the same issue... I need help :/

Welcome to the community.

I can't find an account based on your User Name or email address so please start a case to provide your my.avid.com email address.