Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control App

Reply
 
Thread Tools Search this Thread Display Modes
  #21  
Old 06-16-2021, 08:49 AM
marsian marsian is offline
Member
 
Join Date: Aug 2008
Location: Germany
Posts: 238
Default Re: S1/DOCK/Control loose connection every now and then...

...yes, today without tablet, when I reordered some tracks, all surfaces lost their fixed track-layout. I could recall that layout, but I wonder why that happens.


Best
Maik
__________________
PT HDN 2023.6, OMNI, SYNC HD, Dock, 2xS1, PT Control, MacPro 5,1 12core 48GB, OSX 12.6.6, BM Decklink Extreme 3D
------------
mars13.de
Reply With Quote
  #22  
Old 06-16-2021, 09:56 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: S1/DOCK/Control loose connection every now and then...

I'm not understanding I think. On the assign tab in EuControl is your DAW locked?
Reply With Quote
  #23  
Old 06-17-2021, 07:07 AM
marsian marsian is offline
Member
 
Join Date: Aug 2008
Location: Germany
Posts: 238
Default Re: S1/DOCK/Control loose connection every now and then...

Eucon is locked to Pro Tools.
No control app involved. But from time to time, the surfaces loose their assignments, sometimes they reboot.


Best
Maik
__________________
PT HDN 2023.6, OMNI, SYNC HD, Dock, 2xS1, PT Control, MacPro 5,1 12core 48GB, OSX 12.6.6, BM Decklink Extreme 3D
------------
mars13.de
Reply With Quote
  #24  
Old 06-17-2021, 07:35 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: S1/DOCK/Control loose connection every now and then...

This is not normal or often posted about. When you say they reboot, do you seethe green flashing lights on the S1's?
Reply With Quote
  #25  
Old 06-23-2021, 01:51 AM
marsian marsian is offline
Member
 
Join Date: Aug 2008
Location: Germany
Posts: 238
Default Re: S1/DOCK/Control loose connection every now and then...

Hi Eddie,

can't say anything about the green lights. It didn't happen the last few days.
They seem to do this, when the network connection is changed or lost.

I made a new second installation on one system with macOS 10.15.7.
First eucon seemed to be more stable. But then in the middle of a Mixsession with client, all the units lost their assignments, came back, recalled layout, lost it again after a few seconds, came back...
This happened about three times in maybe 5 minutes. After that it worked till the end of the day.

I hope the next version of eucon is much more stable, because I'm in trouble and have no idea what to do next.


Best
Maik
__________________
PT HDN 2023.6, OMNI, SYNC HD, Dock, 2xS1, PT Control, MacPro 5,1 12core 48GB, OSX 12.6.6, BM Decklink Extreme 3D
------------
mars13.de
Reply With Quote
  #26  
Old 09-01-2021, 02:34 AM
marsian marsian is offline
Member
 
Join Date: Aug 2008
Location: Germany
Posts: 238
Default Re: S1/DOCK/Control loose connection every now and then...

Hi,

I just wanted to tell you that I had success with a simple USB3 to Gigabit LAN Adapter.
Eucon is stable since I connected with this Adapter.


Cheers
Maik
__________________
PT HDN 2023.6, OMNI, SYNC HD, Dock, 2xS1, PT Control, MacPro 5,1 12core 48GB, OSX 12.6.6, BM Decklink Extreme 3D
------------
mars13.de
Reply With Quote
  #27  
Old 09-05-2021, 06:09 AM
MNI MNI is offline
Member
 
Join Date: Jul 2018
Location: Canada
Posts: 38
Default Re: S1/DOCK/Control loose connection every now and then...

I was going to start a new thread but this seems to fit in this thread so...

My current setup is the S1 and the app, all connected to their dedicated router and the connection is solid.
However, every few hours or so I find that the functions I assigned in the S1 switches stop working. Faders are all good, writing automation and display... everything is fine.
It's just the shortcuts in the S1 bottom switches.
So I need to restart the Eucon application and then they work again.

Very annoying! To the point where I just stopped using it altogether...
Reply With Quote
  #28  
Old 09-05-2021, 11:19 AM
albee1952's Avatar
albee1952 albee1952 is offline
Member
 
Join Date: May 2004
Location: Norwich, CT
Posts: 39,307
Default Re: S1/DOCK/Control loose connection every now and then...

If the disconnect happens at a regular interval, it could be a program on the computer that is "phoning home" and momentarily hogging the network connection.
__________________
HP Z4 workstation, Mbox Studio
https://www.facebook.com/search/top/...0sound%20works


The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
Reply With Quote
  #29  
Old 09-05-2021, 12:50 PM
MNI MNI is offline
Member
 
Join Date: Jul 2018
Location: Canada
Posts: 38
Default Re: S1/DOCK/Control loose connection every now and then...

Interesting.
Is there any way to check if that's the case on a mac?
Like, if I notice I get this kind of behaviour to see what's "hogging" the connection?
Reply With Quote
  #30  
Old 09-08-2021, 11:22 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: S1/DOCK/Control loose connection every now and then...

When his happens again, without focusing on any other App can you open EuControl and go to the Softkey tab. What does it say is the Application.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Recommended ethernet switch for Artist and Dock Connection sjgam Artist Series 5 10-19-2018 09:09 AM
Control App with Dock Connection Question sjgam Avid S1, S3, Dock and Control App 1 10-19-2018 08:12 AM
Some Faders or Buttons Randomly Loose Connection Barry Johns ProControl, Control|24, Command|8 1 06-14-2014 01:40 PM
MBOX 2 USB connection Loose! help mfaktr 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 0 12-06-2008 12:04 PM
Orig MBox Loose USB Connection. Any Suggestions? Matt Foglia 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 0 08-22-2007 12:00 PM


All times are GMT -7. The time now is 03:43 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com