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  #1  
Old 04-23-2012, 09:45 PM
RokVox RokVox is offline
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Default 10.1.2/10.1.3 crashes when changing Playback Engine settings

Just updated to 10.1.2 and I'm having some of the same issues as these people:

http://duc.avid.com/showthread.php?t=321084

In addition to the constant crashing when changing the H/W buffer size, PT also crashes when selecting or deselecting the Host Engine and changing the Delay Compensation Engine.

Just for sh*ts & giggles, I trashed the PT prefs, etc... and removed EVERY plug-in from both the AAX and RTAS folders. Same results... Dead in the water!

Also, I now have an AAX plug-in called "Mixer" installed in the AAX folder. From what I understand, this plug-in is for HDX systems. So why is it getting installed on a native system?

And why doesn't the installer remove the RTAS plug-ins that are getting replaced by the AAX versions? It's very confusing.

PT is now completely unstable & unusable! Who beta tests these updates? Seems like we do!

I've been using Pro Tools since its inception and this is by far, one of the worst updates I've ever seen!

"Game Changer".... It most certainly is!

I'm completely disgusted!

---------------------------------------
MacBook Pro 17-inch (Early 2011), 2.2 GHz Quad-core Intel Core i7, 8GB SDRAM, 500GB Serial ATA Drive @ 7200 RPM, Lion 10.7.3, Pro Tools 10.1.2

Last edited by DigiTechSupt; 04-28-2012 at 12:36 PM. Reason: Updated Thread Title from "10.1.2 Update = Complete Disgust!"
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Old 04-23-2012, 11:42 PM
adinamark728 adinamark728 is offline
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Default Re: 10.1.2 Update = Complete Disgust!

Nice post......
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  #3  
Old 04-24-2012, 01:35 AM
Meads Meads is offline
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Default Re: 10.1.2 Update = Complete Disgust!

There's AAX for DSP and AAX for native.
The Mixer-plugin you talk about runs on PT Native.
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  #4  
Old 04-24-2012, 05:01 AM
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DetroitT DetroitT is offline
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Default Re: 10.1.2 Update = Complete Disgust!

If you move out the .dpm like versions. (Like I did) I lost some compatibility in HD-TDM sessions.
There may be other reasons so I just put the .dpm's back.

As PT's 10 is an interim application to 11 there's bound to be some overlap.

Regarding mixers. is the AAX Mixer both surround and stereo?
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  #5  
Old 04-24-2012, 11:00 AM
carlos1973 carlos1973 is offline
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Default Re: 10.1.2 Update = Complete Disgust!

This new "update" completely crashed my entire PT! This is not acceptable. Also, I've been on hold to CUSTOMER SERVICE for over 2 hours and it appears that they've just shut off their phones because they just hung up on me and when I tried calling back it's dead silence, no ring, no prompt, NOTHING! NICE GOING AVID!
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Old 04-24-2012, 12:57 PM
Craig F Craig F is offline
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Default Re: 10.1.2 Update = Complete Disgust!

Quote:
Also, I now have an AAX plug-in called "Mixer" installed in the AAX folder. From what I understand, this plug-in is for HD/HDX systems. So why is it getting installed on a native system?
It's one installer, if you had an iLok w/ a HD licene you would be running HD no extra install
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Thank you,

Craig
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  #7  
Old 04-24-2012, 01:04 PM
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DigiTechSupt DigiTechSupt is offline
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Post Re: 10.1.2 Update = Complete Disgust!

Quote:
Originally Posted by carlos1973 View Post
This new "update" completely crashed my entire PT! This is not acceptable. Also, I've been on hold to CUSTOMER SERVICE for over 2 hours and it appears that they've just shut off their phones because they just hung up on me and when I tried calling back it's dead silence, no ring, no prompt, NOTHING! NICE GOING AVID!
Sorry about the trouble getting through, but it looks like you are on with a tech right now.

UPDATE 4/27/12: Your support case shows you had installation/authorization issues, not buffer errors or crashing when changing Engine settings. The case also shows that with assistance from Tech Support on 4/24 you have everything installed and running properly.
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  #8  
Old 04-24-2012, 03:37 PM
Jesse Jackson Jesse Jackson is offline
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Default Re: 10.1.2 Update = Complete Disgust!

I am having the exact same problems but many crashes in additional sittuations. v10 was rock solid.

Completely destroyed my two back to back label sessions in the last two days
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Last edited by DigiTechSupt; 04-27-2012 at 12:48 PM. Reason: http://duc.avid.com/showthread.php?p=1925489
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  #9  
Old 04-25-2012, 11:37 AM
RokVox RokVox is offline
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Default Re: 10.1.2 Update = Complete Disgust!

I feel ya Jess! Hope U get things worked out!

By the way... Great work with Tyga! "Storm".... AMAZING track on every level!

All the best,
~Iz
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  #10  
Old 04-25-2012, 12:04 PM
Craig F Craig F is offline
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Default Re: 10.1.2 Update = Complete Disgust!

for those of you having problems with 10.1.2
have you done any system maintenance?
like Repairing Permissions and maybe force running the Crone scrips
We like IceClean fro force running http://www.macdentro.com/MacDentro/Home.html
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Thank you,

Craig
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