Pro Tools 11.1.2 will not start up with RME Madiface XT

[Gaston69]

Hi Guys,

My first thread here on DUC.

I need some support, I recently switched from a Metric Halo ULN-2 to a Madiface XT however Pro Tools 11.1.2 Native want start up and crashes.

I contacted RME and they told me that it should work and that the problem is not with RME's software/drivers.

What is it that I do wrong?

I am using the following config:

iMac 21.5-inch, Late 2012
Processor 2,7 GHz Intel Core i5
Memory 8 GB 1600 MHz DDR3
Software OS X 10.9.1 (13B42)
Pro Tools 11.1.2
RME Madiface XT

[junkgear]

First thing I would try is to hold down the 'N' key when Pro Tools starts.
As soon as you see the splash screen, hold down the 'N' key. Keep holding it until Pro Tools prompts you to select your interface for the playback engine.

Once you select your RME interface, click OK.
Then you can go into your IO setup and map the ins and outs of your device.

Give it a try and let us know what happens.

[Gaston69]

Pro Tools 11.1.2 now working with Madiface XT after running PT prefs V1.2