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  #1  
Old 02-06-2023, 07:13 AM
FunkzzaJ FunkzzaJ is offline
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Join Date: Nov 2018
Location: Sweden
Posts: 251
Default Payment not possible...

... attempting to purchase

" €214.20 1-Year Software Updates + Support Plan RENEWAL "
(text copied from my account) expires in march 30 - 52 days today.

I click proceed to checkout. Item now in shopping bag.
Price now 221.xy €. I enter card credentials. and click to pay.

Then I confirm order. Price now is 225 on the 'confirmation button'.

TRANSACTION DECLINED !!

What to do ? Pls help.

/Tomas
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  #2  
Old 02-27-2023, 09:42 AM
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cvicente22 cvicente22 is offline
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Join Date: Jan 2018
Location: Philippines
Posts: 414
Default Re: Payment not possible...

Hi there - Our Avid Online store team might help. You can submit a case using the link below:

https://www.avid.com/learn-and-suppo...-music-support

Feel free to DM me as well if you need further assistance.
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