BSOD with Mbox 3rd Gen plugged in

[TOM@METRO]

How often do you image your system drive? Daily? Weekly? Anyway restore your last working image and turn off MS updates until you are sure everything else is stable. Then apply MS updates one at a time and check the system for issues.

[Jay Terrien]

SiSoftware Sandra

ID
Host Name : PT-PC
Workgroup : WORKGROUP

Computer
Model : ASUS G75VW
Serial Number : C5N0AS5********
Chassis : ASUS Notebook
Mainboard : ASUS G75VW
Serial Number : BSN1234567**********
BIOS : AMI (OEM) G75VW.207 04/06/2012
Intel vPro : 8.00.02.1410
Total Memory : 12GB DDR3 SO-DIMM

Processors
Processor : Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (4C 8T 3.2GHz, 3.2GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC PGA988 (G2)

Chipset
Memory Controller : ASUS Core (Ivy Bridge) Mobile DRAM Controller 100MHz, 2x 6GB DDR3 SO-DIMM 1.6GHz 128-bit

Memory Module(s)
Memory Module : Hynix (Hyundai) HMT351S6CFR8C-PB 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Hynix (Hyundai) HMT351S6CFR8C-PB 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Hynix (Hyundai) HMT351S6CFR8C-PB 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : LG Generic PnP Monitor (1920x1080, 23.9")
Video Adapter : NVIDIA GeForce GTX 670M (7CU 336SP SM5.0 1.24GHz, 384kB L2, 3GB 3GHz 192-bit, PCIe 2.00 x16)

Graphics Processor
CUDA GP Processor : NVIDIA GeForce GTX 670M (336SP 7C 1.24GHz, 384kB L2, 3GB 3GHz 192-bit)
OpenCL GP Processor : NVIDIA GeForce GTX 670M (336SP 7C 1.24GHz, 384kB L2, 3GB 3GHz 192-bit)
Compute Shader Processor : NVIDIA GeForce GTX 670M (336SP 7C 1.24GHz, 384kB L2, 3GB 3GHz 192-bit)

Storage Devices
Seagate ST9750420AS (750.2GB, SATA300, 2.5", 7200rpm, 16MB Cache) : 699GB (C:) (D:)
Seagate ST9750420AS (750.2GB, SATA300, 2.5", 7200rpm, 16MB Cache) : 699GB (E:) (F:)
Seagate ST3000DM001-1E6166 (3TB, USB2/SATA300/600, 3.5", 7200rpm) : 3TB (J:)
Western Digital WDC WD20EARS-00MVWB0 (2TB, USB2/SATA300, 3.5") : 2TB (I:)
Western Digital WDC WD4000BEVT-11ZAT0 (400.1GB, USB2/SATA300, 2.5", 5400rpm, 8MB Cache) : 373GB (H:)
Multiple Card Reader (4.1GB, USB2) : 4GB (K:)
MAT[bleep][bleep][bleep][bleep]ABD-MLT UJ240AFW (SATA150, BD-RE, DVD+-RW, CD-RW, 2MB Cache) : N/A (G:)

Logical Storage Devices
OS (C:) : 279GB (NTFS) @ Seagate ST9750420AS (750.2GB, SATA300, 2.5", 7200rpm, 16MB Cache)
DATA (D:) : 394GB (NTFS) @ Seagate ST9750420AS (750.2GB, SATA300, 2.5", 7200rpm, 16MB Cache)
Recovery : 24GB (NTFS)
SDATA1 (E:) : 349GB (NTFS) @ Seagate ST9750420AS (750.2GB, SATA300, 2.5", 7200rpm, 16MB Cache)
Hard Disk (J:) : 3TB (exFAT) @ Seagate ST3000DM001-1E6166 (3TB, USB2/SATA300/600, 3.5", 7200rpm)
Elements (I:) : 2TB (NTFS) @ Western Digital WDC WD20EARS-00MVWB0 (2TB, USB2/SATA300, 3.5")
My Passport (H:) : 373GB (FAT32) @ Western Digital WDC WD4000BEVT-11ZAT0 (400.1GB, USB2/SATA300, 2.5", 5400rpm, 8MB Cache)
Removable Drive (K:) : 4GB (FAT32) @ Multiple Card Reader (4.1GB, USB2)
SDATA2 (F:) : 349GB (NTFS) @ Seagate ST9750420AS (750.2GB, SATA300, 2.5", 7200rpm, 16MB Cache)
Optical Drive (G:) : N/A @ MAT[bleep][bleep][bleep][bleep]ABD-MLT UJ240AFW (SATA150, BD-RE, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS Panther Point LPC Controller
Audio Device : ASUS Panther Point High Definition Audio Controller
Audio Device : ASUS GF110 High Definition Audio Controller
Audio Codec : nVidia 0016
Audio Codec : nVidia 0016
Audio Codec : nVidia 0016
Disk Controller : ASUS Panther Point Mobile 6 port SATA AHCI Controller
USB Controller 1 : ASUS Panther Point USB xHCI Host Controller
USB Controller 2 : ASUS Panther Point USB Enhanced Host Controller #2
USB Controller 3 : ASUS Panther Point USB Enhanced Host Controller #1
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Send to Microsoft OneNote 15 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : Journal Note Writer Driver (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : EPSON WorkForce 600 Series (360x360, Colour)
Printer : EPSON WorkForce 600 Series (360x360, USB, Colour)
Printer : Epson ESC/P-R (360x360, Colour)
Printer : Epson ESC/P-R (360x360, Colour)

Peripherals
Media Player : SanDisk Sansa Clip+ 8GB (Media Player, 7.35GB)
Media Player : Multiple Card Reader (3.79GB)

Network Services
Network Adapter : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) (Ethernet)
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Wireless Adapter : Atheros AR9485WB-EG Wireless Network Adapter (802.11n (HT), AES-CCMP, 2Mbps)

Power Management
Battery No 1 : ASUSTek G75--52 78.00Wh/4.71Ah

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

[JoelG]

Maybe I'm missing it, but I don't see your firewire controller listed in the Sandra report, or any PCMCIA or ExpressCard slot to install one in. Also don't see it listed in the specs on the Asus website:http://www.asus.com/ROG_ROG/G75VW/specifications/ How do you have your Mbox connected? Also, usually when you get a bluescreen error it will tell you what program/file caused it, next time it happens can you see if you can get a screen grab of that?

Joel

[Jay Terrien]

Somehow, my System Restore got turned off. So, I have no backup image to go back to.

I really want to narrow in on the exact cause of the BSOD. I can put any USB devices into my side ports. But the MBOX crashed and gives a BSOD almost immediately. Sometimes, it will start to work when I am playing audio MP3s through Winamp, and then it crashes with a BSOD. The only time I have a "stable computer" is when the MBOX is off and not connected.

Originally Posted by TOM@METRO

How often do you image your system drive? Daily? Weekly? Anyway restore your last working image and turn off MS updates until you are sure everything else is stable. Then apply MS updates one at a time and check the system for issues.

[JoelG]

Ok, just noticed you're not the OP. This thread was about at Mbox 3 Pro which is a firewire device. That's why I asked about your firewire card.

Do you have USB 2 ports you could connect the Mbox to, or a USB 2 hub to put between your laptop and Mbox? Also, be sure you've installed the latest drivers for your USB controller.

Joel

[Jay Terrien]

My MBOX is connected via USB on the side slot ports of my laptop.

Originally Posted by JoelG

Maybe I'm missing it, but I don't see your firewire controller listed in the Sandra report, or any PCMCIA or ExpressCard slot to install one in. Also don't see it listed in the specs on the Asus website:http://www.asus.com/ROG_ROG/G75VW/specifications/ How do you have your Mbox connected? Also, usually when you get a bluescreen error it will tell you what program/file caused it, next time it happens can you see if you can get a screen grab of that?

Jeol

[Bruce Paine]

moved to new thread since this is about Mbox rather than original thread about Mbox Pro.

[Jay Terrien]

Is there a link to the new thread that you moved this to? I'd really like to get some help to get my MBOX back up and running. Thanks!

[Jay Terrien]

Oops, I guess this is the new thread. :)

[Jay Terrien]

It is definitely an AVID error.