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Old 06-07-2016, 03:19 PM
jonathan jetter jonathan jetter is offline
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Posts: 231
Default 12.5 crashes, perma-pinwheel upon reopening session

hell of a day here- constant crashes from 12.5 with client attending a mix session.

reasonably sized session (~50 audio tracks, ~12 instrument tracks, a few FX returns, and half a dozen melodyne instances), but nothing i haven't done before.

CPU + Memory usage are nowhere near peaking.

crashes seem to be linked to autosave, as the last autosave is always exactly 5 minutes prior to the crash (my autosave interval is set to 5 minutes).

so i'm assuming that PT crashes because i'm doing a certain something during the new autosave.

this wouldn't be the end of the world, except when i re-open the session, it permanently pinwheels. i can re-open with plugins inactive, and then go through and activate them a few at a time (reactivating them all at once pinwheels again).

HD Native 12.5, OS X 10.10.5, Silver Mac Pro Tower.

any ideas? thanks in advance,
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Old 06-07-2016, 04:16 PM
Extreme Mixing Extreme Mixing is offline
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Join Date: Sep 2000
Location: Van Nuys, CA. USA
Posts: 1,383
Default Re: 12.5 crashes, perma-pinwheel upon reopening session

I got this advice from Melodyne and it helped my day go a lot smoother. Since You have Melodyne in the session, I'd try it.

Dear Steve,
In this case please delete the "Melodyne singletrack" preferences under

[macintosh hd]/[users]/[- your user account -]/[library]/[preferences]

The two files in question are:

com.celemony.Melodyne singletrack.plist
com.celemony.melodyne.singletrack.plist

To quickly find the files listed above please go to the finder and use the keyboard shortcut

SHIFT + COMMAND + G

and paste this line in the upcoming window:
~/library/Preferences/

SHIFT+COMMAND+G.png

Once the files got deleted please shut down your Mac and restart it after a short break, then try this again.
Should the problem persist, then I need to know also the Protools version you’re on.

Best wishes,
Jörg Hüttner

See More from Steve Shepherd

Good luck.

Steve
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Steve Shepherd
Extreme Mixing
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  #3  
Old 07-11-2016, 01:18 PM
berrysongs berrysongs is offline
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Join Date: Jul 2016
Location: Campbell, CA
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Default Re: 12.5 crashes, perma-pinwheel upon reopening session

Steve, can you post as to whether throwing these preferences away worked? I want to see if this will work on my end, but I'm affraid of losing any Melodyning that we have already done. Thanks!
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