Avid Pro Audio Community

JR Fountain · #1 09-15-2022, 02:15 PM

Recently updated to a Mac Studio Ultra, macOS 12.5.1, PT2022.7, EUCON 2022.4.

I had KEY commands setup on the right control buttons of my S3 and they are now no longer working. The buttons themselves are good as I tested with EUCON commands and they fire properly.

Anyone else experiencing this?

Thx!
J.R.

BScout · #2 09-15-2022, 05:11 PM

Make sure you have given security privileges to Eucon for accessibility since key commands are transmitted that way (like a keyboard.) This is different from eucon commands.

JR Fountain · #3 09-16-2022, 07:26 AM

Thx for the tip BScout. I have EuControl and MC_Client selected in Security & Privacy > Privacy > Accessibility. Is there another spot I should check? I thought that was it.

EddieJones · #4 09-16-2022, 07:43 AM

Quote:

Originally Posted by JR Fountain

Thx for the tip BScout. I have EuControl and MC_Client selected in Security & Privacy > Privacy > Accessibility. Is there another spot I should check? I thought that was it.

There are (plenty) of bugs in MacOS at the moment. Try removing them from the accessibility settings, reboot and add them back.

Bydy · #5 09-16-2022, 11:54 AM

We had a similar problem, the fix that Eddie posted is exactly what worked.

JR Fountain · #6 09-19-2022, 07:36 AM

Thanks for the suggestion Eddie. Unfortunately I've tried it a couple times and it hasn't worked.

EddieJones · #7 09-19-2022, 08:31 AM

Can you try making a key command for a text app and see if that works?

JR Fountain · #8 09-19-2022, 12:23 PM

Hey Eddie,

Just tried making a key command to type "f" in TextEdit, but did not work. Is that what you meant?

J.R.

EddieJones · #9 09-19-2022, 01:38 PM

Quote:

Originally Posted by JR Fountain

Hey Eddie,

Just tried making a key command to type "f" in TextEdit, but did not work. Is that what you meant?

J.R.

Yes. Out of interest did you do a migrate or fresh install?

I'm still sure that this is the same issue. did you try this. Remove EuControl and MCClient from the accessibility settings and uninstall EuControl. Reboot and install EuControl and accept any requests to add again.

JR Fountain · #10 09-20-2022, 08:49 AM

Fresh install, but I did bring my 2021 appset XML over.

Just tried removing, rebooting and re-installing Eucontrol but still does not work.

FYI, I am not able to deselect MC_Client from Accessibility, only Eucontrol.

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