Scorch store transaction error. You succesfully paid for this score but an error.....

[deepfriedpizzainbatter]

Occurred. Please contact support: http://www.avid.com/scorch/support.

Only there is no contact form for support at the web page only a forum address.

Can anyone help me get the score I've paid for?

Scorch still functions fine, I've tried rebooting it, still doesn't work, listed in purchases but when I try to 'redownload' I keep getting this error.