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Avid Scorch (iOS) ForumScorch for iPad Support FAQ |
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#1
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Avid Scorch Store
Hello,
I have installed Avid Scorch in my iPad 2. I am correctly registered and I am logged in but I cannot see any song to purchase in Store. A friend of mine did the same but he can log in and purchase scores. I tried to uninstall and reinstall, reset my iPad, but did not solve my issue. When I try to browse the store, I receive an error message saying "No results found". Thanks in advance. |
#2
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Re: Avid Scorch Store
Hey. I have the same problem.I own an iPad 2 aswell and I get the same message when I go to the scorch store. I've tried the same things you mention on ur post. Did u manage to solve the problem?
Thanx |
#3
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Re: Avid Scorch Store
Hi Gianluca.cherubini and Loucas,
I've tried reproducing the behaviour you describe - I wondered if it might be because your iPads are likely to not be using English as a primary language. I have tried setting my iPad to use Italian, but that doesn't seem to make a difference. Could you try setting your iPad to English yourselves to see if this changes anything? Best wishes, Joe |
#4
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Re: Avid Scorch Store
Hi joe,
Thanks for your reply but that didnt seem to work either. I had british english as my language and i switched it to english but still the same. Nothing appears in the store. Thank you |
#5
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Re: Avid Scorch Store
Hi Loucas,
I will follow this up with our database management team to make sure everything is being processed correctly at our end. I'll be back in touch shortly. Best wishes, Joe |
#6
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Re: Avid Scorch Store
Hey joe,
Thanks for forwarding this to your Database management team. Have you heard anything back yet? Thanks |
#7
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Re: Avid Scorch Store
Hi Loucas,
I'm contacting you via our internal support system - I'll need to get your iPad UDID from you. Best wishes, Joe |
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