EUCON 2022.12 - SoftKeys YES!

[Riversound1977]

Virus check, firewall chek. I tried everything.
Diferents control. Like my cellphone, etc.

[swethington]

It seems like I'm having a similar issue (although my apologies if this is more appropriate as a new thread). When I updated Eucontrol and Pro Tools to 2022.12 a lot of my track color switch assignments stopped working. I was able to re-map most of them by using a Eucon command rather than a key command (for example, instead of 'command +' to switch between the mix/edit windows - which previously worked - I just used the corresponding Eucon command).

However one command I haven't been able to get working is recalling a specific memory location. I always have marker 33 as a bounce selection, and previously had assigned it to a track color switch on the S1 as .33. (but using the 'insert special' /p....format). This doesn't work now though, any suggestions?

If I assign the same button to a Eucon command (open system usage, for example) it works fine. Based on a previous comment I tried assigning a key command for Text Edit but that didn't work for me.

I'm on macOS 13.2.1, Pro Tools 2022.12 (rosetta), Eucontrol 2022.12.0.81, Avid S1 (firmware: 21.8.1.0).

[EddieJones]

Originally Posted by EddieJones

I never uninstall....always update. And I do this once a week testing new builds ;_)

Also note....uninstalling using the Windows method can cause issues. If you must uninstall then use the Installer and select remove all.

[EddieJones]

Originally Posted by swethington

It seems like I'm having a similar issue (although my apologies if this is more appropriate as a new thread). When I updated Eucontrol and Pro Tools to 2022.12 a lot of my track color switch assignments stopped working. I was able to re-map most of them by using a Eucon command rather than a key command (for example, instead of 'command +' to switch between the mix/edit windows - which previously worked - I just used the corresponding Eucon command).

However one command I haven't been able to get working is recalling a specific memory location. I always have marker 33 as a bounce selection, and previously had assigned it to a track color switch on the S1 as .33. (but using the 'insert special' /p....format). This doesn't work now though, any suggestions?

If I assign the same button to a Eucon command (open system usage, for example) it works fine. Based on a previous comment I tried assigning a key command for Text Edit but that didn't work for me.

I'm on macOS 13.2.1, Pro Tools 2022.12 (rosetta), Eucontrol 2022.12.0.81, Avid S1 (firmware: 21.8.1.0).

A few things in this. We merged the softkey code from S6 into EuControl for more reliability going forward. Unfortunately, as S6 users more EUCON commands and not key commands we lost a feature of the LED's on always(instead of only one when the EUCON command is active) I'm looking at fixing this for the next major release.
It sounds like you have run into the Apple bug where Apps appear allowed in the accessibility settings but are actually not. This makes all keyboard shortcuts inoperable. Please manually remove EuControl and MClient and add back again to reenable.

[swethington]

Thanks so much Eddie, that did the trick! I see now that you mentioned this fix further up the thread, I must've missed it before. Always appreciate the help!

Originally Posted by EddieJones

A few things in this. We merged the softkey code from S6 into EuControl for more reliability going forward. Unfortunately, as S6 users more EUCON commands and not key commands we lost a feature of the LED's on always(instead of only one when the EUCON command is active) I'm looking at fixing this for the next major release.
It sounds like you have run into the Apple bug where Apps appear allowed in the accessibility settings but are actually not. This makes all keyboard shortcuts inoperable. Please manually remove EuControl and MClient and add back again to reenable.

[EddieJones]

Originally Posted by swethington

Thanks so much Eddie, that did the trick! I see now that you mentioned this fix further up the thread, I must've missed it before. Always appreciate the help!

Were they already in the list and you had to remove them....or did you just have to add them?

[swethington]

They were there already (and toggled on), so I removed them and added them back.