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  #1  
Old 05-30-2020, 10:12 AM
lampmusic lampmusic is offline
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Default Graphic freeze on playback

New macbook pro 16 inch 32G ram / I9 / 2.3
OS 10.15.4 (what it came with)


PT 2020.3.0


No apparent problem with audio playback, but graphics appears to freeze every 5 seconds or so on playback. When this happens the counter freezes and and also the cursor in the edit window freezes.


I'm also getting beach balls when doing anything in PT like looking at preferences



2 audio files no plug ins.



Changing the buffer doesn't seem to have any effect on this.


Sorry if this has already been covered.
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Old 05-30-2020, 10:29 AM
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jes jes is offline
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Default Re: Graphic freeze on playback

Same here, 2020.5, Mac OS, I had thought it might be the ProTools update, so I reinstalled 2020.3, but same issue.
However, there was also a recent Mac OS security update, though I did the security update two days ago and didn't notice this behavior until today:
https://support.apple.com/en-us/HT211170

I'm on 10.13.6 so that might narrow it down to some of these fixes listed in there?
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  #3  
Old 05-30-2020, 10:33 AM
lampmusic lampmusic is offline
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Default Re: Graphic freeze on playback

trashing preferences so far seems to clear it up so far. I'll let you know if it changes
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Old 05-30-2020, 11:18 AM
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albee1952 albee1952 is offline
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Default Re: Graphic freeze on playback

sounds a lot like another thread that recommends turning network off(to the outside) due to some odd iLok issue).
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Old 05-30-2020, 11:31 AM
johan2006 johan2006 is offline
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Default Re: Graphic freeze on playback

I have the same issue. Done all the usual like trash prefs, reinstalled, removed 3rdparty plugs... but it's still there. Turning off the network doesn't seem to make any difference. It gets better for 20sec and then the problem is back. Unusable, currently PT is a virtual door stop......

Presumably Ilok is the problem as I updated to 5.2.1 yesterday. Did remove and reinstall but....

Vid here: https://www.youtube.com/watch?v=vEGZ...ature=youtu.be
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Old 05-30-2020, 12:27 PM
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TaylorAudio TaylorAudio is offline
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Default Re: Graphic freeze on playback

Yes, this is exactly what I'm experiencing johan2006 - thanks for posting the video!

It's the first time I've used ProTools in several weeks since I've been giving Reaper a true trial run. This certainly put a crack in my rose-colored lenses! Glad I have a perpetual license because at this rate I may stop renewing my support plan.
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Old 05-30-2020, 03:21 PM
Sixto6 Sixto6 is offline
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Default Re: Graphic freeze on playback

Quote:
Originally Posted by albee1952 View Post
sounds a lot like another thread that recommends turning network off(to the outside) due to some odd iLok issue).
I'll be damned... That fixed it for me. So... what the hell? Why? I kind of need my iLok cloud session for my Slate plugins. And this just started happening today. I did the Mac OS security update yesterday morning but ran PT(2020.5) fine all day after that. I woke up this morning to this issue.

Any ideas?
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Old 05-30-2020, 03:28 PM
Dizzi45Z Dizzi45Z is offline
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Default Re: Graphic freeze on playback

This is really weird. It seems like everyone is suddenly having this issue today. I did not install the latest security updates from Mac. So I'm not thinking it has anything to do with that. I do wonder if everyone having these problems are using Eucon.
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  #9  
Old 05-30-2020, 04:21 PM
MrDibS MrDibS is offline
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Default Re: Graphic freeze on playback

I have not updated to Melodyne 5 so that isn’t it.

Also I started up with no 3rd party plugs and still saw the bug. It’s not plugin related.
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  #10  
Old 05-30-2020, 05:39 PM
Magnetic Magnetic is offline
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Default Re: Graphic freeze on playback

Same here! 2020.5 on Mojave 10.14.6 and latest Security Update. Everything was fine yesterday...today, freezes every 5-seconds. I've trashed prefs, uninstalled and reinstalled ProTools, no dice. I've even swapped to a cloned system drive just to check, no improvement. WTAF?
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