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  #1  
Old 09-07-2008, 09:27 PM
mazerr mazerr is offline
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Default How can you recover lost session data?

Hello there.

I'm using ProTools LE 7.3 and had an access command violation for the first time ever. When I was closing a session and the Save/Don't Save/Cancel box came up any selection caused the access command violation and I could not close the program without having to ctrl.alt.delete out.

Now when I opened up the same file the data is gone. The audio/wav files are still in their respective folder, but I cannot recover them as tracks as they were. Could anyone provide some guidance on how to recover the files?

thanks
Bob
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  #2  
Old 09-07-2008, 10:00 PM
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albee1952 albee1952 is offline
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Default Re: How can you recover lost session data?

If you have AutoSave turned on(highly recommended) you may get all or nearly all back by going into the backup folder and grabbing the last backup.
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Old 09-07-2008, 10:39 PM
RD423 RD423 is offline
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Default Re: How can you recover lost session data?

Quote:
Originally Posted by albee1952 View Post
If you have AutoSave turned on(highly recommended) you may get all or nearly all back by going into the backup folder and grabbing the last backup.
2nd that motion, I have my autosave set to save every minute. Had a lot of crashes on an older system.
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Old 09-08-2008, 11:35 AM
sambeau sambeau is offline
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Default Re: How can you recover lost session data?

Autosave - yes!

If you didn't have it & you still need the files, you can import them into your session. The negative there is that they are just the audio files & you may need to reconstruct or move around the files to get back to where you were.
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Old 09-09-2008, 08:23 PM
sir d sir d is offline
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Default Re: How can you recover lost session data?

I am not sure if this is what was being suggested but what you could do is create a new session and use the import session data command to import the tracks from the session that will not open.

That way if you had any plug-ins on the tracks it will bring those in as well and preserve fader settings etc.
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  #6  
Old 09-09-2008, 09:07 PM
GTBannah GTBannah is offline
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Default Re: How can you recover lost session data?

Doesn't "AutoSave" save the project "as is", with everything in place, including plug-ins and "files in place"?
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Old 09-10-2008, 08:41 PM
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albee1952 albee1952 is offline
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Default Re: How can you recover lost session data?

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Originally Posted by GTBannah View Post
Doesn't "AutoSave" save the project "as is", with everything in place, including plug-ins and "files in place"?
Yes it does. It should open and look exactly as it looked when it saved. If you DO successfully open an Auto-saved version, choose File>Save As. and give it an updated name(it will be your new session icon to open the session with). That's what I do anyway but as always, do what makes sense for you. Hope you retrieve your session.
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  #8  
Old 09-11-2008, 03:27 PM
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DigiTechSupt DigiTechSupt is offline
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Default Re: How can you recover lost session data?

Quote:
Originally Posted by mazerr View Post
Hello there.

I'm using ProTools LE 7.3 and had an access command violation for the first time ever. When I was closing a session and the Save/Don't Save/Cancel box came up any selection caused the access command violation and I could not close the program without having to ctrl.alt.delete out.

Now when I opened up the same file the data is gone. The audio/wav files are still in their respective folder, but I cannot recover them as tracks as they were. Could anyone provide some guidance on how to recover the files?

thanks
Bob
This sounds like you are descibing a bug that was fixed in 7.3.1 (1/10/07). The latest cs update will include this fix which you can download here:
http://www.digidesign.com/index.cfm?...4&itemid=32373

However, your files are probably lost for good. So, all I can offer you is that you get this 7.3.1cs7 update installed asap to prevent this problem from occuring again. And, in the future please check our website for software updates which include important bug fixes.
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