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Old 06-04-2022, 04:45 AM
janhart janhart is offline
Join Date: Jan 2010
Location: london
Posts: 21
Default project list is empty! Gone forever?

I subscribe to Cloud storage for my Pro Tools First projects. But suddenly they're all gone and it just says 'project list is empty.'

On my Cloud storage account I can see there's 125mg of data so something's up there! I tried creating a new project from Pro Tools First, but that didn't save to the cloud either.

Any ideas on retrieving my projects, (particularly the current one!)??? Or are they gone for ever? In which case, maybe I need a refund on my cloud storage fee...


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Old 06-04-2022, 08:16 AM
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albee1952 albee1952 is offline
Join Date: May 2004
Location: Norwich, CT
Posts: 39,320
Default Re: project list is empty! Gone forever?

I hope one of the mods can help you retrieve your current projects. In the future, I recommend you create "sessions" instead of projects. Sessions reside on your computer instead of in the cloud
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Old 06-04-2022, 02:02 PM
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junkgear junkgear is offline
Join Date: Jan 2012
Location: USA
Posts: 1,902
Default Re: project list is empty! Gone forever?

Keep checking the Avid Status Page. Apparently they are experiencing issues with retrieving cloud projects and don’t have a solution just yet.

Also try to sign out then sign in from within Pro Tools. Sometimes this will sync things again and you may see your projects again.

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Old 08-24-2022, 10:03 AM
Nivlac Nivlac is offline
Join Date: Aug 2022
Location: Kansas City
Posts: 7
Default Re: project list is empty! Gone forever?

This happened to me several times. That's why no I do everything in offline mode.
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