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  #1  
Old 01-16-2013, 12:31 PM
Sandborg Sandborg is offline
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Join Date: Nov 2012
Location: Copenhagen, Denmark
Posts: 8
Default PT 10.3.3 crashing with Kontakt 5 in OSX 10.8.2

My Pro Tools keeps crashing when I try to open a session with Native Instruments Kontakt 5 as plug in. It crashes while "restoring tracks".
Sometimes it also crashes if I try to insert Kontakt on a track in a new session.
I have tried some different plug-ins and Kontakt is the only one doing this.
I just upgraded to PT 10.3.3 from 10.2.2.
In 10.2.2 I kept getting the alert:
"Bus error" in thread "MainThread" at address 0x0
After upgrading to 10.3.3 Pro Tools just crashes without the alert, but in exactly the same way.
I can get around the problem by repairing disc permissions and restarting. But this will only work the next one or two times, then the crash reoccurs.
I have also tried trashing the preferences but this was the same story as repairing disc permissions.

I have tried searching this forum and the web but I can't find any permanent solutions to this problem.
I have to say that I don't know how to read the crash report, but if it helps anyone seeing it let me know.

I'm using a MacBook Pro Retina 15' - OSX 10.8.2 - 2,6 GHz Intel Core i7 - 16 GB RAM

Help is much appreciated!
- Andreas
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  #2  
Old 01-16-2013, 12:55 PM
crizdee's Avatar
crizdee crizdee is offline
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Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: PT 10.3.3 crashing with Kontakt 5 in OSX 10.8.2

Quote:
Originally Posted by Sandborg View Post
My Pro Tools keeps crashing when I try to open a session with Native Instruments Kontakt 5 as plug in. It crashes while "restoring tracks".
Sometimes it also crashes if I try to insert Kontakt on a track in a new session.
I have tried some different plug-ins and Kontakt is the only one doing this.
I just upgraded to PT 10.3.3 from 10.2.2.
In 10.2.2 I kept getting the alert:
"Bus error" in thread "MainThread" at address 0x0
After upgrading to 10.3.3 Pro Tools just crashes without the alert, but in exactly the same way.
I can get around the problem by repairing disc permissions and restarting. But this will only work the next one or two times, then the crash reoccurs.
I have also tried trashing the preferences but this was the same story as repairing disc permissions.

I have tried searching this forum and the web but I can't find any permanent solutions to this problem.
I have to say that I don't know how to read the crash report, but if it helps anyone seeing it let me know.

I'm using a MacBook Pro Retina 15' - OSX 10.8.2 - 2,6 GHz Intel Core i7 - 16 GB RAM

Help is much appreciated!
- Andreas
Hi,

Have you opened service centre and updated ALL native instruments products?

Triple check ALL your plugins are up to date and ALL of them are fully compatible with PT10 and Mountain Lion. Any suspect plugins remove them from the plugins folder.


Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

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  #3  
Old 01-16-2013, 01:00 PM
himynameisdustin himynameisdustin is offline
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Join Date: Jun 2009
Location: Gilbert, Arizona
Posts: 45
Default Re: PT 10.3.3 crashing with Kontakt 5 in OSX 10.8.2

This is correct open service center they have an update for Kontakt and also makes it AAX.

Good Luck
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  #4  
Old 01-16-2013, 02:22 PM
Sandborg Sandborg is offline
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Join Date: Nov 2012
Location: Copenhagen, Denmark
Posts: 8
Default Re: PT 10.3.3 crashing with Kontakt 5 in OSX 10.8.2

Thanks a lot. It's not very long since I updated it but of course I'll check if I have the newest version of Kontakt!
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