System id not found in avid account - Avid Pro Audio Community

01-16-2021, 04:34 AM

J.Andreas

Member

Join Date: May 2018

Location: Sweden

Posts: 5

Urgent: new license on hold

Just bought a reinstatement license, registered it, just to have it "on hold". Apparently need to validate system ID, but the link I'm supposed to use doesn't work, and just prompts me to enter the system ID myself which I can't find anywhere. The one that is on my old perpetual license doesn't work.

I need this to work ASAP... Started a support case but I'm guessing they won't get back to me in a few days. My case number is 04099168, if that is of any help for any avid staff that might be reading this.

Can anyone help shed some light on this? I'd be eternally greatful.

Last edited by J.Andreas; 01-16-2021 at 05:51 AM.

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