7.4cs7 update gone wrong?

[mattytron]

Just updated to 7.4cs7 and now whenever I load protools it hangs at "DAE Loaded".

The tech support is closed for the weekend, anyone got any ideas what I can do to figure this out? I already tried deleted my prefs and databases, and it didn't help.

Thanks in advance

[Premo]

What if you delete the IE7 Cookies?
This has helped people on 7.4 get PT to launch as strange as it sounds. Open up IE7, go to tools and choose to delete the cookies.

You might also try uninstall / reinstall using the -fix method here:
http://www.digidesign.com/index.cfm?...0&itemid=29785

I'd also run msconfig and turn off all background services and startup items as described in the general troubleshooting sticky.

[77pro]

Originally Posted by mattytron

Just updated to 7.4cs7 and now whenever I load protools it hangs at "DAE Loaded".

The tech support is closed for the weekend, anyone got any ideas what I can do to figure this out? I already tried deleted my prefs and databases, and it didn't help.

Thanks in advance

I was planning to update today...might wait to see how you make out

What system are you running ? (computer specs etc.)

Did you step up from cs5, or something earlier??

Have you had any problems before with any updates or computer issues in general..??

[mykhal c]

Originally Posted by mattytron

Just updated to 7.4cs7 and now whenever I load protools it hangs at "DAE Loaded".

The tech support is closed for the weekend, anyone got any ideas what I can do to figure this out? I already tried deleted my prefs and databases, and it didn't help.

Thanks in advance

this was discussed in regards to the 002 in a previous thread, but what we noticed and posted in the quad thread was that it 'seemed' as if the hardware had to be turned on before bootin' your PC. i thought it was the DAE PREFS gettin' corrupted at first. but after tests the conclusion i came to was the unit had to be on first it order to avoid this issue. now that 'might' not be the 'real' resolution but it is at least a stop-gap one

[77pro]

mykhal...did/are you bumpin' up to cs7 ?

[mykhal c]

Originally Posted by 77pro

mykhal...did/are you bumpin' up to cs7 ?

i'm gonna hold steady at cs4 for now i totally missed cs6!! when did that happen

[77pro]

Originally Posted by mykhal c

i'm gonna hold steady at cs4 for now i totally missed cs6!! when did that happen

Yeah..never saw cs6 .

Havin' some minor issues with bfd2 and cs5...and I don't think cs7 addresses those issues specifically.

If I did want to drop back to cs4, would it just be a matter of running the cs4 installer again.??.......never back-peddaled before

[mykhal c]

Originally Posted by 77pro

Yeah..never saw cs6 .

Havin' some minor issues with bfd2 and cs5...and I don't think cs7 addresses those issues specifically.

If I did want to drop back to cs4, would it just be a matter of running the cs4 installer again.??.......never back-peddaled before

me either. but i think you're on-point with how to do it. total un-install of the current with install of the older cs. yeah, cs5 and cs7 don't address anythin' i've run into. i'm gonna look at the 'fade' fix a bit closer to make sure of that one tho

[mattytron]

well I found a current solution to the problem in another thread:
http://duc.digidesign.com/showthread.php?t=222583

But this still is rather inconvienant, but at least it works. Funny thing is I downgraded from cs7 to cs5, after reinstalling pt7.4LE, just to see if it'd make a difference and now cs5 is hanging at DAE Loaded.

77pro, I am running AMD64 6000+ 2.6ghz, with 2gb of DDR. And Vista Home.

[77pro]

Sounds like it's a system problem of some type, not related to the cs7 update.

btw...what was your procedure for downgrading ??