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DigiLink I/O license not found
Urgent. My PT Ultimate renewal expired on 11/10/20. I renewed and now it shows Digilink I/0 license not found. Avid is closed until Monday. There is a 30day grace period to renew, I was within that period. I purchased HDX system brand new when it first came out and was all registered properly.
Anybody have any advice how to get this fixed? On what happened? Honestly I'm a bit lost with all the terminology from all the different types of owning/subscriptions. I renew the same time every year. Thank you! Case # 04066172 Last edited by TheMusicGuy; 11-27-2020 at 03:30 PM. Reason: update info w support case # |
#2
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Re: DigiLink I/O license not found
Open a support incident online. Post the number here.
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#3
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Re: DigiLink I/O license not found
Thanks. Like this? Case # 04066172
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#4
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Re: DigiLink I/O license not found
Yes, and hopefully helpful folks here like jeffro or a mod can now escalate this and make sure it's followed up on. Unfortunately there seems to be lots of licensing issues flying around.
Last edited by Darryl Ramm; 11-27-2020 at 03:40 PM. |
#5
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Re: DigiLink I/O license not found
Thanks agin
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#7
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Re: DigiLink I/O license not found
Jeffro-Thank you so much. Means the world to me right now! Happy Thanksgiving
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#8
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Re: DigiLink I/O license not found
Exact same issue. PT Ultimate just auto renewed but digilink io expired. What the Heck, AVID???
I opened a support ticket but it's the weekend >:C Jeffro can you help me out? support ticket 04077569 |
#10
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Re: DigiLink I/O license not found
WOW! That was fast! Yes digilink io renewed now for another year, Session opens with HDX, all is well. Thank you for your help!
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