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#1
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artist control locking up / dropping off
hi,
macOS 10.15.7, PT latest, eucon latest, firmware latest. force reflashed firmware on all units. have wiped eucon settings and ran the cleaner script. have the 3 following hooked up via static IP: artist transport, mix, control my problem is that ONLY the Artist Control will randomly drop off about twice a day. the other 2 units are rock solid. symptoms: artist mix either goes back to black/purple Avid logo, or screen and faders freeze on whatever they are on. troubleshooting steps or thoughts? thank you! Last edited by peapodpost; 10-06-2021 at 08:08 AM. |
#2
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Re: artist control locking up / dropping off
upgrade to macOS 10.15.7
I remember issues with 10.15.6
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3 |
#3
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Re: artist control locking up / dropping off
Correction, I am on 10.15.7 already!
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#4
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Re: artist control locking up / dropping off
Have you tried swapping the power supply?
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#5
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Re: artist control locking up / dropping off
new power supply did not fix unfortunately. |
#6
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Re: artist control locking up / dropping off
Have you tried running it on its own with a direct connection and see if that helps?
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