The Official Unofficial Windows 7 Thread

[DigiTechSupt]

Originally Posted by shrubstik

I wouldn't describe it as hiss or fuzz. It is more like an old vinyl record sound and then breaks up/degrades even further into what I would describe as digital distortion. I am at my wits end with this problem, so any ideas are most welcome. Thanks.

Is there any way to test your unit on another computer, to rule out a hardware problem with the interface? Given that everything else seems to be working, the description of the problem seems possibly hardware related, but it's difficult to be sure.

[necjamc]

Originally Posted by DigiTechSupt

Is this an actual sticker or is it using tape - like Scotch tape?

If it's a sticker - that's normal. M-Powered iLoks are no longer just red - we have blue ones as well as of a few months ago.

He said somewhere that the iLok had Pro Tools HD as the asset.
Also, the serial number on his ended in HD7. Are you reusing old HD iLoks?

[rdhyde91]

Benoni you are a true badass,I couldn't have done it without you.
Thanks to you and everyone else on here for all of your help and support.
My new I7 is crushing pro tools 8.0.4 solid as a rock.!!!!
Once again thanks.

[audiogeekzine]

Hey does the tech support utility work for anyone on 64 bit windows?

[Benoni]

I got a laptop a few days ago and am glad to report it runs Pro Tools just fine. So if you are in the market for a laptop this one works great.

Here is a Sandra report of the laptop to refer to when purchasing a laptop:

Originally Posted by Sandra Report - Asus G72GX-RBBX05

SiSoftware Sandra

Computer
Model : Asus G72GX
Workgroup : WORKGROUP
Host Name : Pro Tools
User : PT Laptop

Processor
Model : Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
Speed : 2.53GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 3MB, ECC, Synchronous, ATC, 12-way, 64 byte line size, 2 threads sharing

Computer
Platform Compliance : Intel Centrino Mobile Technology
Mainboard : Asus G72GX
BIOS : AMI 0502 11/16/2009
Bus(es) : ISA PCI PCIe IMB PCMCIA USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 6GB DIMM DDR2

Chipset
Model : ASUS P45/P43/G45/G43 DRAM Controller
Front Side Bus Speed : 4x 266MHz (1GHz)
Total Memory : 6GB DIMM DDR2
Memory Bus Speed : 2x 333MHz (666MHz)

Memory Module(s)
Memory Module : Nanya NT2GT64U8HD0BN-AD 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Nanya NT2GT64U8HD0BN-AD 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Nanya NT2GT64U8HD0BN-AD 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

Video System
Video Adapter : NVIDIA GeForce GTX 260M (112 SM4.0 1.25GHz, 1GB DDR3 2x800MHz, PCIe 2.00 x16)

Graphics Processor
Adapter : NVIDIA GeForce GTX 260M (112SP 14C 1.25GHz, 1001.6MB 2x800MHz)
Adapter : NVIDIA GeForce GTX 260M (112SP 14C 1.25GHz, 1001.6MB 2x800MHz)
Adapter : NVIDIA GeForce GTX 260M (112SP 1.25GHz, 1001.6MB 2x800MHz)

Storage Devices
WDC WD3200BEKT-60V5T1 (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache) : 298GB (C:) (D:)
Seagate ST9500325AS (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache) : 466GB (F:) (G:)
HL-DT-STDVDRAM GT30N (ATAPI, DVD+-RW, CD-RW, 1MB Cache) : N/A (E:)

Logical Storage Devices
OS (C:) : 149GB (NTFS) @ WDC WD3200BEKT-60V5T1 (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache)
Seagate (F:) : 248GB (NTFS) @ Seagate ST9500325AS (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache)
DATA (D:) : 140GB (NTFS) @ WDC WD3200BEKT-60V5T1 (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache)
Seagate 2 (G:) : 218GB (NTFS) @ Seagate ST9500325AS (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache)
Optical Drive (E:) : N/A @ HL-DT-STDVDRAM GT30N (ATAPI, DVD+-RW, CD-RW, 1MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS LPC Interface Controller
Audio Device : ASUS HD Audio Controller
Audio Codec : Realtek Semiconductor High Definition Audio
Disk Controller : ASUS 6 port SATA AHCI Controller
Disk Controller : ASUS SD Bus Host Adapter
USB Controller 1 : ASUS USB UHCI Controller #4
USB Controller 2 : ASUS USB UHCI Controller #5
USB Controller 3 : ASUS USB UHCI Controller #6
USB Controller 4 : ASUS USB EHCI Controller #2
USB Controller 5 : ASUS USB UHCI Controller #1
USB Controller 6 : ASUS USB UHCI Controller #2
USB Controller 7 : ASUS USB UHCI Controller #3
USB Controller 8 : ASUS USB EHCI Controller #1
FireWire/1394 Controller 1 : ASUS R5C832 IEEE-1394 Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Snagit 9 Printer (600x600, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Adobe PDF Converter (4000x4000, Colour)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller
Wireless Adapter 1 : Atheros AR928X Wireless Network Adapter (802.11g (ERP), WEP n-bit, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 100%

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

Notice under "Video Adapter" that it has a dedicated video processor (NOT INTEGRATED!!) This is one of the first things to check when purchasing a Laptop for Pro Tools.

This laptop ships with 1 5400 RPM drive, so my first order of business was to get a 7200RPM drive (the Western Digital) and then Clone the pre-installed drive with Acronis (copied to the Western Digital) Then made an image of the factory drive, and formated that drive (the Seagate 5400)

I installed the 5400 rpm drive in the second drive bay and use that for storage of everything non Pro Tools (videos, music, pictures ect..)

When recording I use an External E-Sata hard drive (7200 RPM of course)

Windows 7 Home Premium 64 bit came pre-installed and works fine, i was going to install Ultimate, but Home Premium has worked just fine.

So when looking for a laptop for Pro Tools or any other purpose, consider Asus. Just be sure to throughly check out the specs first. And get Acronis. Acronis Home 2010 with the Plus pack works with Windows 7.

[ram130]

Originally Posted by shrubstik

I wouldn't describe it as hiss or fuzz. It is more like an old vinyl record sound and then breaks up/degrades even further into what I would describe as digital distortion. I am at my wits end with this problem, so any ideas are most welcome. Thanks.

+1 for me.. It happens after using my mbox 2 mini for awhile via ASIO. Unplugging it then back in seems to fix the problem for a few hours. Really annoying when recording. I've been embarrassed so many times.

[Slaido]

I'm still trying to find an help, or at least understand how to solve my problem beetween my new PC+003rack+win7+digi asio driver, and third part audio-midi softwares...help!

sorry for my English, I will try to explain and understand...

..I state...
(for now I use another desktop PC that I have for three years (assembled with Asus P5K + mb nvidia graphic card) with winxpProSp3 ... works perfectly: digi003 (digi ASIO v.7.4+cubase5+protools7.3-7.4+winxp), everything works! no audio-midi problems ! perfect performances and stability !

PC has now changed and also Windows, from XP to win7

(New PC: mb Asus P7P55D-e + i5 quadcore + Ati sapphire hd5450 graphic card + ddr3-1600 + Dualch + 2Hd SATA3 6GB/s "os" and "audio files")

I found several problems with this new system ...

these are my latest updates on the test-problems between the new desktop PC and 003rack + win7-32bit + new digi asio driver and cubase5 or soundforge10:

(I tried to install win7 64bit, but nothing changes, does not work, same problems!

(Performed throughout the guide for avid digidesign-003 + windows7)

1394 firewire controller (integrated asus MB): I have tried all the drivers available and compatible with Windows, nothing changes, including the drivers there is no difference in performance, or use ... all work the same way ... legacy, non-legacy , chip "VIA", remain for all versions of the same asio-softwares related problems listed below:

problems:

1) Cubase audio play out sound distortion, but not for all versions of drivers...

2) SoundForge Graphic locked-freeze!, Goes to play audio well but its graphics does not move! (the playback bar position, vu-meters, the flow of wave in the window ..) do not move in real time with the 'sound!

3) the "midi in" software input signal disappearing from cubase when I click "ok" on the control panel of the ASIO digi003 driver (on the 003, however, the "midi in" led continues to flash when I push the keyboard notes midi)

DIGI ASIO Drivers test:

_v.9.0.265_ (single file present in the avid download, it is not specified 32bit or 64bit)
_cubase audio out "crackles" distorted! (1)
_the MMERefresh.exe application is Not installed by driver installation!
- Remains the problem of "midi" that disappears from cubase when I push "ok" on the digi asio control panel (3)
- SoundForge problem real-time graphics, not moving (2)

_v.9.0_ (single file present in the avid download, it is not specified if 32bit or 64bit version)
_not works! same problems as v.0.0.265...

_v.8.0.3__ (single file present in the avid download, it is not specified if 32bit or 64bit version)
_This version finally get the application MMERefresh.exe! ... but does not install the driver properly until the end, so Windows 7 does not see the audio device digi003! (As if not installed!) Cubase also does not see the asio digi003 then impossible to test audio-midi-asio

_v.8.0.4beta 32bit (there is also the 64bit version, it works the same as 32bit version)
_with this version the cubase audio is fine! (play and rec, Inputs and Outputs)! does not distort with any ASIO buffer value.
- SoundForge no longer has a graphic problem! Graphics now moves correctly with the audio in real time!
- But not installed MMERefresh.exe! and there remains the problem of "midi in" disappears from cubase when pushing "ok" on the digi asio control panel ...

from these results I left v.8.0.4beta installed, at least the general audio performances ​​are fine! as they should be! (Play-rec-Inputs+outputs)!
remains only the problem of "midi in" disappearance ...to reappear in cubase do I disable and enable "digital F003 midi in/out" from "settings-midi" in cubase ...

to the problem of "midi in" I'm thinking maybe the cause is related to the failure to install the "MMERefresh.exe" ... because ..?!?...

MMERefresh.exe + application is a background service that is installed during the 'audio digidesign driver installation:

MMERefresh.exe - General Information

Name:
MMERefresh.exe (Digidesign MME Binder)
Publisher
Digidesign, A Division of Avid Technology, Inc.
Product:
Digidesign MME Binder
Default location:
% ProgramFiles% \ Digidesign \ Drivers \ MMERefresh.exe
MMERefresh.exe - Description and Recommendation

Part of Digidesgin Protools. Refreshes your midi ports on the 002 (R) (the 002R is a hardware audio / midi converter connected to your computer via firewire). Must be running in order to use the MIDI Functionality of the Digi002R.
MMERefresh.exe - Uninstall Techniques


I tried to copy the file mmerefresh.exe (which is installed by v.8.0.3) and start it using the ASIO driver 8.0.4beta (best driver for now), but does not solve the "midi in" problem, Perhaps there is an incompatibility between different versions of digi drivers and MME, or between MME-win7
(I repeat that I never had these problems with the other old pc+winXP+digi driver 7.4, I always had a "MMERefresh.exe" installed and started)

do not remain that the following tests:

- To use another PCI Firewire (instead of the one integrated on the mb) ... let's see if anything changes ...

- Install and change the video card? install a nvidia instead of ATI ...incompatible graphic card?

after, if not resolve, the last idea for now is to install "win xp pro sp3" even on the new PC, with the old digi asio driver v.7.4 for XP and see how it goes ... if they are all the problems described ...

[theaccentrix]

Advice on what to do.....Should I even bother installing PT 7.4 LE on my new HP G62 laptop 2.6 ghz AMD phenom dual core processor, 3GB ram, windows 7 (64)? I would like to also know if I can still get the upgrade to the latest PT 8 LE that is running on windows 7 without going all the way to PT 9. Any help would be appreciated. Oh yea, mbox 2 mini

[TOM@METRO]

Originally Posted by theaccentrix

Advice on what to do.....Should I even bother installing PT 7.4 LE on my new HP G62 laptop 2.6 ghz AMD phenom dual core processor, 3GB ram, windows 7 (64)?

With a firewire interface? I wouldn't.

Originally Posted by theaccentrix

I would like to also know if I can still get the upgrade to the latest PT 8 LE that is running on windows 7 without going all the way to PT 9.

Yes.

You will probably do better starting your own new thread rather than riding on this old one.

[Benoni]

This thread is no longer valid since Windows 7 (and SP1) are now officially approved. DTS you can "Close" this thread.