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  #1  
Old 11-15-2009, 04:59 PM
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belolab belolab is offline
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Join Date: Nov 2008
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Default Anyone else lost access to the new Avid user pages?

My login works for mydigi, but can no longer get access to the actual information on the avid webiste. Used to work.
Anyone, Digi, anyone, bueller, digi, anyone, bueller.....
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  #2  
Old 11-16-2009, 01:39 AM
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mgoorevich mgoorevich is offline
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Location: Tel Aviv - תל אביב
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Default Re: Anyone else lost access to the new Avid user pages?

I cannot now see my purchased products and link for download.
I had Pro Tools HD 7.4 in Digi>Store>Purchased.
Now it's gone on Avid page and account.
So if I re-install the operating system or change the drive or computer, where I should get it????
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Michael Goorevich

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www.goorevich.com

PT HD⎪N v2023.12 Ultimate ● macOS Ventura 13.6.3
MacPro 7.1 (2019) 3.2GHz Intel Xeon W 16-Core ● 96 GB RAM
MTRX Studio + DADman 5.7.0.1 + MOM ● Sync HD ● AJA Kona LHi referenced by AJA GEN10 ● D-Command ES24
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Old 11-16-2009, 03:26 AM
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Avid Avid is offline
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Default Re: Anyone else lost access to the new Avid user pages?

It's there, but you need to click on your Order History, then choose the correct year that the order was placed. In your case...
  1. Go to Your Account: http://account.avid.com
  2. Login with your regular My Digi/DigiStore email and password
  3. Under Orders, click on "Order History"
  4. Where it says "view past orders", choose 2008
  5. Where it says "Pro Tools HD 7.3 to 7.4 Upgrade", click on View Order
  6. Scroll down to the bottom of your order to download the installers.

The login function for "Your Account" and the online store was down earlier in the day, but was fixed around 7:30 PST on Sunday.
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Old 11-16-2009, 04:16 AM
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mgoorevich mgoorevich is offline
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Default Re: Anyone else lost access to the new Avid user pages?

Yeah it works. Thanks.
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Michael Goorevich

Sound Designer
/ mixer
www.goorevich.com

PT HD⎪N v2023.12 Ultimate ● macOS Ventura 13.6.3
MacPro 7.1 (2019) 3.2GHz Intel Xeon W 16-Core ● 96 GB RAM
MTRX Studio + DADman 5.7.0.1 + MOM ● Sync HD ● AJA Kona LHi referenced by AJA GEN10 ● D-Command ES24
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