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#1
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S1 keeps disconnecting from Eucon-Mac
Hey,
I'm running a Mac with Big Sur 11.6. and current Eucon and PT. My S1 keeps disconnecting from Eucon and will not reappear in the surfaces of the settings. I have Avid Control on my iPad working fine. I've had to uninstall Eucon and reinstall at least 3 times over the last few weeks. Any thoughts? On a side note in some of my projects the Reverb Return bus keeps popping up on my PT and every time I close it out it pops back open when the S1 is connected but not when the S1 is off. Help??? Thanks! Mitch |
#2
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Re: S1 keeps disconnecting from Eucon-Mac
In regard to the Reverb Return bus constantly popping up, this may be a hardware issue, can you open up a support case and let me know?
As for the networking, are you connected directly to your computer, through a switch, or via a router? Any firewalls or virus scanners active? Let us know. m
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Mark Corbin Avid Sr Principal Product Manager Professional Audio Systems For immediate assistance: Pro Tools & Eucon Surfaces - +1 888-456-3444 Venue Support - +1 978-275-2557 Find out how to create, manage, and edit cases online now HERE It's fast, easy, and effective! |
#3
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Re: S1 keeps disconnecting from Eucon-Mac
The Reverb Return Windows popping up is because you have it set to do that in EuControl. Look on the General Tab for Open Windows on Workstation when Editing
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#4
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Re: S1 keeps disconnecting from Eucon-Mac
That fixed it! Thanks!
Mitch |
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