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#1
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Missing iLok Authentication upon loading pro tools 10.3.x
Hello,
I have been having a recurring problem with my pro tools 10 installation. I am currently running 10.3.6 however this is a problem that has stretched through all versions. Upon loading pro tools I get the error: 'Error, missing iLok authorization for "Pro Tools 10". Please insert the necessary iLok and restart Pro Tools." What it takes is a fair few removing and reinserting the iLok, maybe a full restart. I have cleaned out my USB for dust, however the problem is in all the ports. Eventually, if I persivere I will get into Pro Tools, but not without an effort. I know there is no issue with iLok because I try with my windows PC, and it is fine. All the licenses are there and active and in date. I am running the latest version of mac osx 10.8.4. The computer is a MacBook Pro 2012 15 inch. I am using a Motu 828 MK3 firewired to the MB. I have synced/repaired the iLok and repaired permissions on the MB. I am out of solutions.. Has anyone had the same issue and resolved it? Computer Specs: MB Pro 2012 15 inch Intel i7 2.3GHz 16GB Crucial Ram memory 500GB HDD Hard drive |
#2
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Re: Missing iLok Authentication upon loading pro tools 10.3.x
Quote:
Might be worth buying a new ilok/ilok2 and transferring the ilok auths to the new ilok! perhaps the old ilok is starting to have a fault internally. Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#3
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Re: Missing iLok Authentication upon loading pro tools 10.3.x
Quote:
I was able to sync/repair my ilokv2 several times yesterday - then i finally left my iLM software open and was able to start pro tools.....if that helps.
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#4
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Re: Missing iLok Authentication upon loading pro tools 10.3.x
Cheers guys!
Yeah, it turns out it was an update bug. I have a license for PT11, but RTAS plugins with no AAX counterpart available as of yet from the plugin companies. So, the update 10.3.6 killed my iLok and wouldn't open PT. I had to uninstall and reinstall 10.3.5 to get this working again. I will continue to test, but to be fair.. until PT11 standard etc has VCAs or my plugins have AAX available, I won't be dipping into that version for a while! :) We can all dream and hope though can't we. |
#5
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Re: Missing iLok Authentication upon loading pro tools 10.3.x
If you have the CPTK, you can upgrade to 11HD and get VCAs. Otherwise, you will be waiting until Avid decides to put VCAs in 11 "vanilla" (not HD).
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Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
#6
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Re: Missing iLok Authentication upon loading pro tools 10.3.x
And if anybody had to guess you probably be waiting a long time
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#7
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Re: Missing iLok Authentication upon loading pro tools 10.3.x
I'm having this exact same issue but with a brand new ilok v2. So unless they sold me a faulty one it has to be something software related with my computer.
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#8
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Re: Missing iLok Authentication upon loading pro tools 10.3.x
I would say the ilok software
__________________
Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
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