Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 01-31-2023, 02:36 AM
nucelar's Avatar
nucelar nucelar is offline
Member
 
Join Date: May 2006
Location: Barcelona
Posts: 403
Default Complete Plug-in Bundle , subscription active but Pro Tools says not authorized

Hi,
I have an annual subscription to Avid Complete Plug-in Bundle, which I paid last November. I have been working without issues all this time, but since last friday Pro Tools tells me the plug-ins are not authorized when trying to open any of them.
In my Avid account, the subscription is "Active". But in the ilok manager I can't seem to find the asset. (I can see grayed out assets for the same bundle that have expired from last years)

I have to say My Pro Tools Ultimate support Plan is long expired, so I have no official support for that, but nonetheless I need help to sort out this issue with the Plug-in Bundle I paid for.

Thanks!!
Reply With Quote
 

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Avid Complete Plugin Bundle with Subscription Not Working. Tungstenman Pro Tools 7 09-19-2022 10:20 PM
Avid Complete Plug-In Bundle subscription renewal Mattian Licensing & Accounts 1 01-15-2020 05:12 PM
Avid Complete Plug-in Bundle - License expired on a current Subscription ugurmemis Licensing & Accounts 26 08-18-2019 10:11 AM


All times are GMT -7. The time now is 11:54 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com