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Old 01-31-2023, 02:36 AM
nucelar's Avatar
nucelar nucelar is offline
Join Date: May 2006
Location: Barcelona
Posts: 403
Default Complete Plug-in Bundle , subscription active but Pro Tools says not authorized

I have an annual subscription to Avid Complete Plug-in Bundle, which I paid last November. I have been working without issues all this time, but since last friday Pro Tools tells me the plug-ins are not authorized when trying to open any of them.
In my Avid account, the subscription is "Active". But in the ilok manager I can't seem to find the asset. (I can see grayed out assets for the same bundle that have expired from last years)

I have to say My Pro Tools Ultimate support Plan is long expired, so I have no official support for that, but nonetheless I need help to sort out this issue with the Plug-in Bundle I paid for.

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