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  #1  
Old 02-20-2008, 09:50 AM
Murt Murt is offline
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Default 9092 error H/W buffer size

Cannot record on MBox 2Pro due to "Increase H/W buffer size" error. When I increase h/w buffer message says try decreasing h/w buffer size. Am in a catch 22 situation here, have tried everything. Have been told 4 core processors are unsupported by Pro Tools.Anyone else using an Intel Core2 quad Q6600 successfully?
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  #2  
Old 02-20-2008, 10:05 AM
NickB2005 NickB2005 is offline
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Default Re: 9092 error H/W buffer size

I had this same problem. What worked for me was that I had to turn off my internet get out of every program, but pro tools.

I was able to do 3-4 songs in a day, but sometimes that message still popped up, but not every time like I was use to.
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  #3  
Old 02-20-2008, 12:31 PM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: 9092 error H/W buffer size

Quote:
Cannot record on MBox 2Pro due to "Increase H/W buffer size" error. When I increase h/w buffer message says try decreasing h/w buffer size. Am in a catch 22 situation here, have tried everything. Have been told 4 core processors are unsupported by Pro Tools.Anyone else using an Intel Core2 quad Q6600 successfully?
A lot of folks here have quad core PC working fine with Protools. Protools does support the quad core processors. Please post your system information using the utility mentioned in the general troubleshooting "sticky" thread at the top of this forum so we can see if we can spot what is causing your buffer problem. Sometimes it is the network card as mentioned above. Most of the time it is due to recording and playback from the same physical hard drive as your system drive. Protools should record and playback audio from a completely separate drive (not a separate partition). Therefore you need at least two hard drives.
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  #4  
Old 02-21-2008, 12:55 AM
Murt Murt is offline
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Default Re: 9092 error H/W buffer size

Thanks for the advice.
I am using 2 separate hard drives, 160G for system 320G for audio, both Seagate.
LE7.4 with Ignition pack free plug ins, Asus P5K VM motherboard,2G RAM, Intel integrated graphics controller video card, Marvell semiconductor yukon 88E8056 PCI-E network card, Windows XP Home with SP2. I did speak to the PC manufacturer yesterday and they suggested it may be the motherboard.
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  #5  
Old 02-21-2008, 01:06 AM
2ooster 2ooster is offline
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Default Re: 9092 error H/W buffer size

i am having the same problem. do you get the error instantly no matter the settings or situation? im starting to think its a complete incompatibility issue. i have a very similar motherboard from gigabyte. p35 north and the same ich9 south.
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  #6  
Old 02-21-2008, 11:36 AM
wakeangel wakeangel is offline
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Default Re: 9092 error H/W buffer size

Disable all your networking cards. Especially whatever you're using to connect to the internet. It doesn't matter if you have a single, dual, or quad core cpu Protools doesn't like it when you have networking cards on at the same time. I have a q6600 cpu and the Asus P5kc motherboard and I get the -9092 error constantly until I disable my internet connection. After that no problems!
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  #7  
Old 02-21-2008, 09:05 PM
thowoo thowoo is offline
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Default Re: 9092 error H/W buffer size

Hey I have a

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name CARLMAC
System Manufacturer Dell Inc.
System Model Inspiron 530
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2393 Mhz
Processor x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2394 Mhz
BIOS Version/Date Dell Inc. 1.0.7, 11/3/2007
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.3023 (xpsp_sp2_qfe.061030-0020)"
User Name CARLMAC\Beat slanger
Time Zone Eastern Standard Time
Total Physical Memory 3,072.00 MB
Available Physical Memory 2.33 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 4.93 GB
Page File C:\pagefile.sys

and I cant get this thing to record or play back for [bleep], and I have a 320GB SATA/300 hard drive for recording please if any of you guys have a salution please help me
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  #8  
Old 02-22-2008, 08:21 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: 9092 error H/W buffer size

You should start with the steps in the Win XP/ Pro Tools 6.x/7.x General Troubleshooting thread and post specific info on your system per the info on that thread if you're unable to resolve the problem.

You may want to look at the Help us help you thread as well.

thowoo - You should post a Sandra or PC Wizard report, as what you've given us in your post doesn't cover everything we need.
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  #9  
Old 02-22-2008, 12:27 PM
j59621 j59621 is offline
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Default Re: 9092 error H/W buffer size

For all who are running vista on a new notebook and have all but given up on Pro Tools do not give up yet!

I recently purchased an Mbox 2 for use with my new dell inspiron 1420 and after 6 days of trying to record on Pro Tools LE 7.4 cs2 without a buffer error 9092 or similar errors I was about to give up. My system contains the following specs:

Intel Core 2 Duo @ 2.0 Ghz
2 Gigs of DDR2 Ram
160 Gb internal SATA hard drive with AHCI @ 5400rpm
Windows Vista Business

I did a whole lot of research on the internet in many pro tools forums (including this one) and in order to get my system to record in Pro Tools without a buffer error, I had to make the following changes and configurations:

1. FIRST AND FOREMOST: Do not record onto the drive on which your OS and Pro Tools is installed. This is very important. Pro Tools cannot effectively record onto the same drive that windows and pro tools are running off of.
Make sure you are using a FIREWIRE drive that is at least 7200rpm and turn indexing off on that drive and enable it for quick removal in windows. A USB drive will not work at all.

2. Disable all network adapters...even your bluetooth adapter

3. Disable your screen saver and do not allow windows to turn off your display at all while pro tools is running. Furthermore, make sure you follow the pro tools windows optimization settings (you can find them in the support section of Digidesign's site)

4. Turn off all running processes that are not necessary for Pro Tools and Windows

5. Disable your ACPI Battery

6. Have nothing plugged into your computer except your Pro Tools I/O device (e.g Mbox 2) and your firewire drive

7. Set Processor Scheduling to Background Services

8. Disable any visual themes in Vista (especially Aero!)

9. Tweak the Playback engine settings in Pro Tools. This is the biggest pain and it took me the longest to figure out which combination of settings worked the best. For me it was just trial and error to get the settings to where they needed to be.


Pro Tools is such a selfish program that you need to do all of these things in order for it to work. Luckily all of these changes take little more than a couple minutes to implement (except for the purchasing of a new external drive if you do not already have one) and you can change all the settings back when you aren't using pro tools.

I hope this helps some frustrated people who don't want a very expensive paper weight.
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  #10  
Old 02-22-2008, 01:47 PM
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albee1952 albee1952 is offline
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Default Re: 9092 error H/W buffer size

Great job above! Kudos to you for taking the time to do it right. Shame on the whiners for ignoring all that as almost everything you did has been laid out clearly between the setup guide and DIGI's website. Hat's off to j59621
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