|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Digi 003 reset firmware
Hello
It appears my digi 003 firmware is corrupt. The symptoms are as follows: 1. The faders are not working properly. In a pro tools session they ‘snap’ to a very low level once touched. 2. In utility mode everything seems to work correctly except in Group mode they only go up to 34 (not 1023) and if you take one all the way up they all register 34 and just come off 0 (ie 34). Touch mode they just drop to 34. 3. Also Triangle mode does not have the faders moving in a triangle Other than that everything seems to work well. All buttons and panning seem all good. Firmware details are as follows: Boot 56A8 – b7.3.0.116 System 4FA8 – v8.0.0.314 Fader v8.0.0.314 Hardware 00.32 I load pro tools 8 onto my computer (PC windows 10) and updated the firmware. It now wont give me an option to do any further updating. Does anyone have any idea if you can reset the firmware once it is up to date? Thanks Craig |
#2
|
||||
|
||||
Re: Digi 003 reset firmware
You will need to start with a newer version of Pro Tools. 12.5 is the oldest that is compatible with Windows 10.
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
|
|||
|
|||
Re: Digi 003 reset firmware
Thanks. I have version 2019.12.0 of Pro tools. But that does not update the firmware at all.
I am pretty sure it is a firmware issue as the problem occurs in the utility mode. Craig |
#4
|
||||
|
||||
Re: Digi 003 reset firmware
Aha! Given the age of the unit, I'd consider this might be an excuse to buy a newer interface(I've had 1 controller and 3 rack units in my PT history). Lots of great(and likely better) sounding options out there, depending on your budget.
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave Last edited by albee1952; 02-18-2022 at 08:56 AM. |
#5
|
|||
|
|||
Re: Digi 003 reset firmware
THanks. There is not much out that has motorised faders for Pro tools that is not expensive. I really think this should be an easy firmware reset. I am just not sure you can wipe it and start again.
|
#6
|
|||
|
|||
Re: Digi 003 reset firmware
|
#7
|
|||
|
|||
Re: Digi 003 reset firmware
Yes, I have done that. I updated the firmware when I loaded pro tools 8 but since that update it doesnt update any more. And that didnt fix it. So I dont need an update, I need a reset I think. Updating it has not addressed the issue.
|
#8
|
|||
|
|||
Re: Digi 003 reset firmware
Thanks everyone for your suggestions to date. It is not looking good I am afraid. I guess this is the challenge of keeping old equipment going. It is a real pity as it is a great piece of equipment.
|
#9
|
||||
|
||||
Re: Digi 003 reset firmware
Once again, if you are trying to do this with LE8 on Windows 10, that's probably the issue. As for budget 8-fader controllers, check out a used Presonus Faderport8 or a Behringer X-Touch
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#10
|
|||
|
|||
Re: Digi 003 reset firmware
Thanks again for your help. Speaking with the local Avid reseller we think it is likely to be a hardware issue with the fader board. Looking at getting it replaced in the medium term.
In the short term I will get a tablet and use pro control. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Reset HDN card firmware | albee1952 | Pro Tools 12 | 5 | 03-22-2017 08:27 AM |
URGENT! C|24 firmware reset? | Marsdy | ICON & C|24 | 2 | 09-12-2010 02:28 PM |
C|24 Firmware reset? | Marsdy | Pro Tools TDM Systems (Mac) | 2 | 09-12-2010 02:27 PM |
C|24 Firmware reset? | Marsdy | ICON & C|24 | 1 | 08-18-2010 10:18 AM |
Random firmware reset | Tom Virostek | ProControl, Control|24, Command|8 | 6 | 10-02-2003 02:03 PM |