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  #1  
Old 06-10-2015, 07:14 PM
Michael Carpenter Michael Carpenter is offline
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Default PT 12 upgrade won't recognise HD Native Thunderbolt

Hey all..

My Macbook Pro running Yosemite 10.10.3 was working great yesterday with PT11. I did the update to 12. It installed fine, but in 12 won't recognise my HD Native Thunderbolt. The Mac OS recognises it, and i'm running a session in PT 10 still that found it straight away. And yes, i did install the HD 12 drivers and rebooted and went through that process.

Is there something i'm missing? Any ideas?

Thanks in advance..

MC
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  #2  
Old 06-10-2015, 08:02 PM
Craig F Craig F is offline
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Default Re: PT 12 upgrade won't recognise HD Native Thunderbolt

your 12 license is a 12 HD license correct?
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Old 06-10-2015, 08:19 PM
Michael Carpenter Michael Carpenter is offline
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Default Re: PT 12 upgrade won't recognise HD Native Thunderbolt

Craig..

I didn't even think about that. When i upgraded yesterday to the subscription on the education store (i'm a lecturer at a recording school), i just got the PT12 upgrade. There isn't a HD option there..

I'll check that out in a sec. But surely that wouldn't exclude me from accessing my HD hardware? I access the HD hardware with a non HD version of Pro Tools occasionally with no problem..

MC
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Old 06-10-2015, 08:53 PM
Craig F Craig F is offline
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Default Re: PT 12 upgrade won't recognise HD Native Thunderbolt

plain (any version) can not access HD hardware
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  #5  
Old 06-10-2015, 08:57 PM
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TOM@METRO TOM@METRO is offline
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Default Re: PT 12 upgrade won't recognise HD Native Thunderbolt

^^^ True. ^^^
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  #6  
Old 06-10-2015, 09:44 PM
Michael Carpenter Michael Carpenter is offline
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Default Re: PT 12 upgrade won't recognise HD Native Thunderbolt

Apparently so. Thank you.

I uninstalled 12, and have reinstalled 11 HD. All is god with the world.

I've asked about the 12 HD subscription with an education pricing. We'll see what Avid says, because i can't find it anywhere..

thanks for your help..

MC
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  #7  
Old 06-10-2015, 10:30 PM
Craig F Craig F is offline
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Default Re: PT 12 upgrade won't recognise HD Native Thunderbolt

there is no Student HD
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  #8  
Old 06-10-2015, 10:55 PM
Michael Carpenter Michael Carpenter is offline
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Default Re: PT 12 upgrade won't recognise HD Native Thunderbolt

That's unfortunate...

(I'm a lecturer, not a student BTW)

Oh well. 11 HD it is for now..

Thanks again..
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