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  #1  
Old 09-22-2020, 01:06 PM
taylor4814 taylor4814 is offline
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Default Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

PT 2020.9.1
Win 10 Home

With Pro Tools open, when I share screen in Zoom, or in Chrome Remote Desktop, the other user's mouse clicks do not work, nor can barely move mouse cursor, if at all... what is the fix for this??

Screen sharing works normally with Pro Tools closed...

???
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  #2  
Old 09-22-2020, 03:59 PM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

I haven't used Chrome Remote Desktop, but in Zoom, when you share your screen, it just shares the video image for others to see. They do not have keyboard or mouse control of your system. When you say that it works when Protools is not running, are you sure? This is not how I understand it works.

I think what you want is doable with Apple Remote Desktop or Windows Remote Desktop, but I'm not experienced on that.
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Old 09-22-2020, 04:22 PM
taylor4814 taylor4814 is offline
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Default Re: Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

Current Zoom app does allow you to give participant remote control during screen share; without Pro Tools being open, this works fine, but not while PT is open... and same with Chrome Remote Desktop...
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Old 09-22-2020, 10:08 PM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

Cool. I didn't know that.
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Old 09-23-2020, 07:47 AM
MrDibS MrDibS is offline
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Default Re: Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

I've done it with FaceTime using the share screen button in the Messages app on a Mac.
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Old 09-23-2020, 07:55 AM
taylor4814 taylor4814 is offline
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Default Re: Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

That's cool... well, this is Windows-specific Pro Tools issue... I may be in the wrong thread; but there seem to be a number of screen-related things in Windows that don't function as expected when Pro Tools is open... some ways of doing a screenshot... Alt+<access key> for menu items...

Any other ideas on this? Chrome Remote Desktop in particular has been working great for me, very frustrating to not be able to get it to work with Pro Tools...
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Old 09-23-2020, 09:16 AM
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The Weed The Weed is offline
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Default Re: Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

In my experience, Pro Tools wants complete control of your mouse and keyboard.

Just for fun, try moving your mouse cursor off the PT screen and down to the Taskbar or even below the Taskbar after you share your screen or make PT only a part of your screen so your mouse cursor is off PT. That may take the focus away from PT.
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Old 09-23-2020, 12:05 PM
taylor4814 taylor4814 is offline
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Default Re: Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

Yes that works but only while cursor is away from Pro Tools window; will not work in/on PT.

Frustratingly, remote control with Chrome Remote Desktop works perfectly between computers on my home network... but not, so far, from outside home network...
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Old 09-23-2020, 07:04 PM
taylor4814 taylor4814 is offline
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Default Re: Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

TeamViewer worked — was able to give mouse/keyboard control to a remote user of my Windows PC Pro Tools... but not with Zoom nor Chrome Remote Desktop, for a remote user. All three work, however, just on home network, between machines.

Mac Pro Tools user *was* able to give *me* remote control over Zoom...

Last edited by taylor4814; 09-24-2020 at 01:55 AM.
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Old 09-24-2020, 07:57 AM
Rich Breen Rich Breen is offline
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Default Re: Mouse Functions Not Working in Screen Share Applications with Pro Tools Open?

FWIW - Anydesk is really good for this - much smoother / more complete control over PT compared to TeamViewer.
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