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Old 01-11-2022, 07:30 AM
Firechild Firechild is offline
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Join Date: Jun 2010
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Default Auto Renewal OFF

Hi!

I have turned Auto Renewal to OFF but it still says Next Payment: "Nov 12, 2022".
I don't want a next payment, that's why I turned Auto-renewal to OFF.
Should I be worried or is it OK?
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Old 01-11-2022, 05:50 PM
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jeffro jeffro is offline
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Join Date: Dec 1969
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Default Re: Auto Renewal OFF

With Auto Renewal off it should not bill you. Tried to check your account using your DUC email but I couldn't find a product with a Nov 11 date. If needed, you can Create A Case via my.avid.com > Access The Support Center > Equipment.
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