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Old 06-19-2021, 11:24 AM
fatmarkyli fatmarkyli is offline
Join Date: Feb 2011
Location: Buffalo, New York
Posts: 3
Default In my avid link says I have PT12.2 but no license

I have had Pro Tools for many years and never check my avid account.
I logged in yesterday and it appears I have Pro Tools Academic 12.2 and under my license for my PT9.

So I downloaded and it over wrote my PT11.

I open up PT12 and says I have no license for PT12.

How do I contact Avid to get this figured out?

Or anyone else can help? I don't see any thing on my ilok for pt12 only pt 9-11.

Thank you.
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Old 06-19-2021, 02:06 PM
albee1952's Avatar
albee1952 albee1952 is online now
Join Date: May 2004
Location: Norwich, CT
Posts: 38,137
Default Re: In my avid link says I have PT12.2 but no license

You most likely need to uninstall 12 and install whatever version you have a license for. But, before you do that, open iLok Manager and look in the "Available" section to make sure you don't have a license for 12 that you never activated.
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