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  #1  
Old 01-29-2007, 10:28 AM
tfa tfa is offline
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Default Why My Code From the Booklet doesn\'t Work?

I'm trying to download PT 6.4 for Windows XP. I have used this code many times to download Mac versions. The code which is on the inside of my booklet says PT TDM code for MAC OS X / WIN XP so I'm baffled as to why when I go to the archive download section and try to download the Windows XP 6.4.1 version which they say needs a code that starts with DIGI06 (which I'm using) it gives me an invalid autorization. PLEASE HELP!!!!
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Dell Studio XPS 9100
12.0 GB RAM
6 processor cores
Windows 7 64-bit operating system

Display adapter type: ATI Radeon HD 5900 Series
Total available graphics memory 4083 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 3059 MB
Display adapter driver version 8.791.0.0
Primary monitor resolution 1680x1050
DirectX version DirectX 10

Pro Tools LE 8.0.4cs2
Mbox2 Mini
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  #2  
Old 01-29-2007, 10:42 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Why My Code From the Booklet doesn\'t Work?

Are you entering the code EXACTLY as you see it, including upper and lower case letters and spaces?
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  #3  
Old 01-29-2007, 11:22 AM
tfa tfa is offline
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Default Re: Why My Code From the Booklet doesn\'t Work?

Quote:
Are you entering the code EXACTLY as you see it, including upper and lower case letters and spaces?
Yeah, I'm pretty sure. To make sure I was doing it right I had some other Co-Workers watch me enter it. I entered it EXACTLY as the booklet states. I have an 882 w/ Core card on an Windows XP system so I'm going to this link.

http://archive.digidesign.com/download/641/

I then click on the Pro Tools|24 MIX Core Downloads link and under the Downloads tab I click on Pro Tools TDM 6.4.1 for MIX Systems on Mac OS X 10.3 & Windows XP. It expands and I scrol down and click on the Pro Tools TDM 6.4.1 for MIX — Windows XP DOWNLOAD Link. It asks me to login, which I do. It then asks me for the Authorization Code which can be found in the product manual. I go to my booklet and type in my code. It then gives me this error. Warning: Software code specified is invalid. I see that you an administrator so if you want me to forward a picture of the code on the booklet I can but please help.
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Dell Studio XPS 9100
12.0 GB RAM
6 processor cores
Windows 7 64-bit operating system

Display adapter type: ATI Radeon HD 5900 Series
Total available graphics memory 4083 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 3059 MB
Display adapter driver version 8.791.0.0
Primary monitor resolution 1680x1050
DirectX version DirectX 10

Pro Tools LE 8.0.4cs2
Mbox2 Mini
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  #4  
Old 01-29-2007, 12:12 PM
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Default Re: Why My Code From the Booklet doesn\'t Work?

Send me an email at [email protected] with the following:

Name, address and email address that the system would be registered under.
The exact code that you are trying to enter.

I'll be able to troubleshoot from there and reply directly to you.
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  #5  
Old 01-31-2007, 03:59 PM
GregJ GregJ is offline
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Default Re: Why My Code From the Booklet doesn\'t Work?

The activation code inside my 002R manual had a group of digits and what looked like a space between it and the next group.
Turns out it was two spaces between instead of one.

Hope this helps.

GregJ
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