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  #11  
Old 09-28-2022, 03:27 PM
qthegaijin qthegaijin is offline
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Default Re: Can't Open 2022.9....Help?

Adding that I am in the same boat as the rest.
Pro Tools says there is a license "activated" in locations on my ilok, but says that I have no active licenses and cannot launch Pro Tools. Have tried resyncing licenses in iLok manager and same results.
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  #12  
Old 09-28-2022, 03:27 PM
brendanmccusker brendanmccusker is offline
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Default Re: Can't Open 2022.9....Help?

having a very similar issue...was in a session all day up till now on 2022.7 working fine. updated to 2022.9, & now iLok is saying i don't have a valid license, despite having a perpetual license & active update/support plan.

now Pro Tools won't even open, and i'm just getting a message saying "iLok Server error: UnexpectedException Error message is: TException: connect() failed: Connection refused. The license activation process cannot continue at this time."
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  #13  
Old 09-28-2022, 03:36 PM
tadun@me.com tadun@me.com is offline
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Default Re: Can't Open 2022.9....Help?

Same problems ...
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  #14  
Old 09-28-2022, 04:08 PM
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jeffro jeffro is offline
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Default Re: Can't Open 2022.9....Help?

Quote:
Originally Posted by qthegaijin View Post
Adding that I am in the same boat as the rest.
Pro Tools says there is a license "activated" in locations on my ilok, but says that I have no active licenses and cannot launch Pro Tools. Have tried resyncing licenses in iLok manager and same results.
You should be all set, please try launching PT again.
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  #15  
Old 09-28-2022, 04:10 PM
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jeffro jeffro is offline
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Default Re: Can't Open 2022.9....Help?

Quote:
Originally Posted by brendanmccusker View Post
having a very similar issue...was in a session all day up till now on 2022.7 working fine. updated to 2022.9, & now iLok is saying i don't have a valid license, despite having a perpetual license & active update/support plan...
Welcome to the community.

You should be all set, please make sure iLok License Manager is up to date, Synchronize your iLok, then try launching PT again.
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  #16  
Old 09-28-2022, 04:11 PM
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Default Re: Can't Open 2022.9....Help?

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Originally Posted by tadun@me.com View Post
Same problems ...
Welcome to the community.

You should be all set now, please try launching PT again.
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  #17  
Old 09-28-2022, 04:23 PM
gregsn13 gregsn13 is offline
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Default Re: Can't Open 2022.9....Help?

I'm also having trouble with this problem
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  #18  
Old 09-28-2022, 04:32 PM
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Default Re: Can't Open 2022.9....Help?

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Originally Posted by gregsn13 View Post
I'm also having trouble with this problem
Welcome to the community.

I re-sync'd your licenses so please try again now. Thanks!
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  #19  
Old 09-28-2022, 04:40 PM
gregsn13 gregsn13 is offline
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Default Re: Can't Open 2022.9....Help?

Looks like its working again! thanks!

On a side note Avid link isn't showing Activation like it does Sibelius. Is this normal?
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  #20  
Old 09-28-2022, 04:41 PM
qthegaijin qthegaijin is offline
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Default Re: Can't Open 2022.9....Help?

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Originally Posted by jeffro View Post
You should be all set, please try launching PT again.
Awesome thank you!
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