Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Windows

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-08-2021, 01:11 AM
maurizio maurizio is offline
Member
 
Join Date: Apr 2021
Location: italy
Posts: 1
Default installation failed

Hello everyone! I tried to install pro tools first on my pc but at the end of the installation, when everything seems to be fine, it gives me an error message explaining the lack of an "api-win-core-winrt-string- 1-1-0.dll
in my pc it already runs cubase without problems, I have 8 Gb of ram, solid disk, pcie e-mu card, quad core x 3800, s.o. win 7x64
I searched the web for this file to insert it but my antivirus tells me "dangerous page" I tried the installation 3 times but the result is the same as the previous one. has anyone had the same problem?
Thank you for your time
Reply With Quote
  #2  
Old 04-08-2021, 07:37 AM
albee1952 albee1952 is offline
Member
 
Join Date: May 2004
Location: Norwich, CT
Posts: 36,583
Default Re: installation failed

Some things to consider:
1-I'm not sure the current version of PT First is compatible with Windows 7
2-there is a section of the DUC that is specific to PT First(this thread should probably be moved there by one of the moderators)
3-If you want/need Pro Tools, I highly recommend you get the regular version(but not until you have the proper OS). PT First is NOT for serious work.
4-if you don't need Pro Tools, there are several other DAW options that can do what you need(very affordable to free). Some of them include; Cakewalk by Bandcamp(formerly known as SONAR), Audacity, Reaper, Studio One Artist and CuBase(which you already have?)
__________________
Gigabyte X79/intel i7 3930K, 32GB RAM, Presonus Studio 1810C
https://www.facebook.com/search/top/...0sound%20works


I started in this business with nothing..........and I have most of it left

BTW, my name is Dave, but most people call me.........................Dave
Reply With Quote
  #3  
Old 04-08-2021, 10:33 AM
junkgear's Avatar
junkgear junkgear is online now
Moderator
 
Join Date: Jan 2012
Location: USA
Posts: 1,460
Default Re: installation failed

The latest version of Pro Tools First is not qualified to run on Windows 7.

I would never suggest downloading a single dll file from the internet as most of these sites are not reputable and you are really taking your chances.

The file you mention is part of the Visual C++ Redistributable package, most likely for VS 2015. I would not download it from anywhere other than Microsoft. It is safe to try that if you want. If it doesn't solve your problem, you can just uninstall it.

Like stated above though; PTF is not qualified on Windows 7, so even if it does get you running, you may hit other issues.
__________________
Will

System Details
Reply With Quote
  #4  
Old 04-08-2021, 02:46 PM
sw rec sw rec is offline
Member
 
Join Date: Oct 2005
Location: Colo Spgs Colo
Posts: 5,776
Default Re: installation failed

8gb ram is only half the required minimum, too.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Eucon 3.61 'installation failed'... Again Tim Ripley Artist Series 10 06-30-2017 07:38 PM
Application Manager "installation failed because another installation is in progress" bradliff macOS 0 07-02-2015 12:53 PM
Failed Installation; Help! Analog Kid Pro Tools 9 5 06-15-2014 11:54 PM
Installation failed!! dkean Artist Series 1 12-24-2010 05:00 PM
Installation Failed Tamlin 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 3 03-04-2009 01:18 PM


All times are GMT -7. The time now is 04:40 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com