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#1
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free upgrade problem, could anyone help me please?
Hello,
I am a user from hong kong, I have just bought the pro tools 9 + mini Mbox on 14-3-2012 on tsang fook music store hong kong, and have already registered on 23-3-2012 And the store staff and avid official site both told me I can have a free upgrade to PT 10 but, I have still not recieved any email about the upgrade. have anyone face this before? thanks |
#2
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Re: free upgrade problem, could anyone help me please?
Have you checked your Avid account yet?
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#3
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Re: free upgrade problem, could anyone help me please?
I have already checked everyday.
But, still nothing. It is very strange that when I registered the product it was no need to enter my avid account information. So, it means I need not my account to registered. So, I am so confused that why everyone ask me to check my account? thanks~ |
#4
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Re: free upgrade problem, could anyone help me please?
Hello,
We only see a registration for the Mbox Mini unit. You will need to register the Pro Tools 9 software. There should be a separate registration card in the Pro Tools 9 software box. After you do that, you should receive an e-mail for the upgrade to Pro Tools 10. DigiCS |
#5
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Re: free upgrade problem, could anyone help me please?
I know have 2 card, but
on that card I can't find any serial no. or registration ID? |
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