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Windows 7 firewire problem with digi002 rack
Hi all,
I'm trying to connect my digi002 rack with Win 7 home premium 32bit system. I have PTLE 8.03 installed, and Mbox 2 mini works fine. But with the digi002 rack, the firewire is not working. The firewire driver is recognized in the device manager, but there is no green light on the rack's 1394 LED. Also, my external hard drive via firewire is not showing up on my computer, so I know this is a firewire issue. I tried switching to Legacy driver from device manager, but it didn't do anything. The firewire is Texas Instrument. Could anyone help me out with this issue? Thanks, Sandra report: Processor Model : Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Speed : 2.4GHz Cores per Processor : 4 Unit(s) Threads per Core : 1 Unit(s) Type : Quad-Core Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing Computer Mainboard : Shuttle Inc FG31 BIOS : Phoenix Technologies, LTD 6.00 PG 01/18/2008 Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 3.24GB DIMM DDR2 Chipset Model : Intel P35/G33/G31 Processor to I/O Controller Front Side Bus Speed : 4x 267MHz (1GHz) Total Memory : 4GB DIMM DDR2 Shared Memory : 8MB Memory Bus Speed : 2x 401MHz (802MHz) Memory Module(s) Memory Module : Corsair CM2X2048-6400C4DHX 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3) Memory Module : Corsair CM2X2048-6400C4DHX 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3) Video System Video Adapter : Intel(R) G33/G31 Express Chipset Family (8 SP 400MHz, 8MB DDR2, Integrated Graphics) Graphics Processor Storage Devices Seagate ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ) : 466GB (C:) Seagate ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ) : 466GB (E:) LITE-ON COMBO LTC-48161H (ATAPI, DVD+-R, CD-RW, 2MB Cache) : N/A (D:) Logical Storage Devices Hard Disk (C:) : 466GB (NTFS) @ Seagate ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ) Storage (E:) : 466GB (NTFS) @ Seagate ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ) Optical Drive (D:) : N/A @ LITE-ON COMBO LTC-48161H (ATAPI, DVD+-R, CD-RW, 2MB Cache) Peripherals LPC Hub Controller 1 : Shuttle (Holco) 82801GB/GR (ICH7) LPC Interface Controller LPC Legacy Controller 1 : ITE IT8718F Audio Device : Shuttle (Holco) 82801G (ICH7) High Definition Audio Parallel Port(s) : 1 Disk Controller : Shuttle (Holco) 82801G (ICH7) Ultra ATA Storage Controller Disk Controller : Shuttle (Holco) 82801GB/GR/GH (ICH7) Serial ATA Storage Controller USB Controller 1 : Shuttle (Holco) 82801G (ICH7) USB Universal Host Controller USB Controller 2 : Shuttle (Holco) 82801G (ICH7) USB Universal Host Controller USB Controller 3 : Shuttle (Holco) 82801G (ICH7) USB Universal Host Controller USB Controller 4 : Shuttle (Holco) 82801G (ICH7) USB Universal Host Controller USB Controller 5 : Shuttle (Holco) 82801G (ICH7) USB 2.0 Enhanced Host Controller FireWire/1394 Controller 1 : Shuttle (Holco) TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Printer : Canon MP480 series Printer (USB, Colour) Network Services Network Adapter : Generic Marvell Yukon 88E8056 based Ethernet Controller (Ethernet, 100Mbps) Power Management Mains (AC) Line Status : On-Line Operating System Windows System : Microsoft Windows 7 Home 6.01.7600 Platform Compliance : x86 Windows Experience Index Current System : 3.4 |
#2
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Re: Windows 7 firewire problem with digi002 rack
First thing to do is plug the 002 into another system to verify that it works. Since nearly all 002 units have, or will suffer, the power harness issue, you need to eliminate that as the problem. As for the drive, how is it formatted? If its FAT32, that might be the problem as FAT32 support is going away(but I can't say for sure if that's the problem here, just a possibility).
Video System Video Adapter : Intel(R) G33/G31 Express Chipset Family (8 SP 400MHz, 8MB DDR2, Integrated Graphics) Onboard graphics has been a potential trouble spot too.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: Windows 7 firewire problem with digi002 rack
Did you HOT-SWAP the firewire cable? It will destroy the fw controller in the 002.
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#4
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Re: Windows 7 firewire problem with digi002 rack
Quote:
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Scott Formerly Hobo Wan Kenobi Core 2 Specs Page ASUS P6T6 Revolution | i7 930 | 12GB OCZ DDR3 1600 7-7-7-20 | PTLE 10 | CPTK | 003 | Presonus D8 | 11Rack | Alesis AI3 | Presonus HP60 | Mercury + Studio Classics | Sound Toys | MasseyPack | Axiom61 | MAudio Keystation Pro 88 |
#5
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Re: Windows 7 firewire problem with digi002 rack
Certainly try swapping cables, but turn EVERYTHING off first!!!
And look at your serial number. The LAST FIGURE is a letter. A thru G units were just about guaranteed to have the harness issue. H and later units apparently didn't. |
#6
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Re: Windows 7 firewire problem with digi002 rack
Didn't I read somewhere about using legacy drivers?
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002R BLA mod and Mbox mini 2, PT 11.3.2, HD Native, HD IO 16x8x8, PT 2018.7, Win 10 Pro 64, Asrock X99 Extreme6/3.1, i7-6850K, 32 GB Ram, SSD system drive, ssd audio drive |
#7
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Re: Windows 7 firewire problem with digi002 rack
Thank you everyone for the reply... The digi 002 works on the Mac so I know it's a working device. I tried switching the cable but didn't work. My hard drive is recognized through usb connection on the pc so the drive itself is fine.
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#8
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Re: Windows 7 firewire problem with digi002 rack
There's a red flag that WILL cause you problems once you get THIS one cleared up. USB drives are not supported in Pro Tools.
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#9
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Re: Windows 7 firewire problem with digi002 rack
Actually I'm not using the usb external hard drive for protools. It's just for back up purpose. I use internal hard drive for saving sessions and audio, and back it up on the external.
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#10
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Re: Windows 7 firewire problem with digi002 rack
Select legacy drivers for Firewire in the Hardware setups in W7, then it works!!
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