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  #1  
Old 09-05-2007, 08:33 AM
one38productions one38productions is offline
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Default Pro-Tools Not Opening

So i came back from a weekend away ready to get to work. So i start up my computer launch Pro-tools and it just bounces up and down then either freezes the computer or just stops bouncing and pro-tools doesn't open. I haven't installed any os upgrades since it worked last (i'm at 10.4.8) running 7.3.1 on a g5. I tried the stuff digi said to do for the 10.4.9 with the prebinding and it said i had no problems. Any idea what happened and how i can fix it?
thanks alot
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Old 09-05-2007, 09:02 AM
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crizdee crizdee is offline
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Default Re: Pro-Tools Not Opening

Quote:
So i came back from a weekend away ready to get to work. So i start up my computer launch Pro-tools and it just bounces up and down then either freezes the computer or just stops bouncing and pro-tools doesn't open. I haven't installed any os upgrades since it worked last (i'm at 10.4.8) running 7.3.1 on a g5. I tried the stuff digi said to do for the 10.4.9 with the prebinding and it said i had no problems. Any idea what happened and how i can fix it?
thanks alot
Hi,

here's the troubleshooting thread and its the first thing to do...

http://duc.digidesign.com/showflat.p...fpart=1#177661

trashing the prefs is the usual fix!

check all your plugins are up to date and correct! this can often cause problems.

Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

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Old 09-05-2007, 11:46 AM
one38productions one38productions is offline
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Default Re: Pro-Tools Not Opening

I have tried all of that and trashing the prefs was the first thing i did ... any other suggestions would be great ... i have no system to use as of now
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Old 09-05-2007, 11:51 AM
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Default Re: Pro-Tools Not Opening

So you've tried a new administrator account and the same thing happened?
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Old 09-05-2007, 11:56 AM
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crizdee crizdee is offline
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Default Re: Pro-Tools Not Opening

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I have tried all of that and trashing the prefs was the first thing i did ... any other suggestions would be great ... i have no system to use as of now
Hi,

You've definately tried everyhing in the troubleshooting thread? Even a re-install of Pro Tools incase the app has become corrupted!! if you havn't tried a re-install, i suggest you do it now. first try the safe un-install option!! when you come to un-install the current version you'll have 2 options? safe and clean un-install, try the safe option first, if that doesn't work try the clean option. un-installer is in the Digi folder in applications or on your install CD or web installer.

Let us know how you get on!

let us know everything you've done to try and fix the problem!!! then we can suggest what else to try? in may be hardware related?? disconnect everything that is not needed, use just the apple keyboard and mouse and one digi interface, then ad the rest once you're up and running.

Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
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