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  #1  
Old 12-10-2006, 07:35 PM
AG AG is offline
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Join Date: Apr 1999
Location: LA, CA
Posts: 186
Default No Trial License Activation

My iLok account is working fine, but when I try to activate my trial license for Orange Vocoder after inputting my user ID, I get "Unknown System Error"

After Rebooting ProTools, I get this message after trying to Activate:
Internet Activation for purchases is currently disabled.
Please check the DigiStore (http://store.digidesign.com) for alternate purchase methods.

These methods range from a $15 two day license to a $245 puchase price, but "Internet Activation for purchases is currently disabled", so that's not an option either.

Is this temporary or permanent??

After following from the Plug-Ins section on the Digi site, this is the path I took. Did I make a wrong turn??

<<Trial mode lets you try this software on your system before purchasing it. To activate a 14-day trial license for this software, you must have a valid www.iLok.com user ID and an ilok. Obtain your trial license using the online activation process. [Activate Now]>>

<<Orange Vocoder

In order to activate your 14-day trial license, please enter your www.ilok.com user ID below.
If you do not have a www.ilok.com user ID, please click here to create one now.

Please note: Your www.ilok.com User ID is NOT printed on your iLok.

Enter your www.ilok.com User ID:>>
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  #2  
Old 12-11-2006, 11:27 AM
AG AG is offline
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Join Date: Apr 1999
Location: LA, CA
Posts: 186
Default Re: No Trial License Activation

My bad, I was trying to authorize the demo, instead of TRYing it.
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  #3  
Old 12-11-2006, 12:39 PM
taiazeez taiazeez is offline
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Join Date: Mar 2000
Location: england
Posts: 247
Default Re: No Trial License Activation

well if you try the velvet and hybrid i bet you it wont work in demo mode or via ilok and digi arent answering in anycase.
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  #4  
Old 12-11-2006, 12:50 PM
Leopard1 Leopard1 is offline
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Join Date: Sep 2002
Location: South Central
Posts: 46
Default Re: No Trial License Activation

When I try to obtain the demo auth for x-form, I have gotten an 'unknown system error" message on the trial authorization page. It has been more than a week, same bat channel each time.

what the *^##@?
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  #5  
Old 12-11-2006, 01:21 PM
taiazeez taiazeez is offline
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Join Date: Mar 2000
Location: england
Posts: 247
Default Re: No Trial License Activation

digi can you advise please we need this to work or at the very least send the assets manually to ilok, whats the point having a web form thats not working or no word that its not working either. I want to demo before i buy as you cant buy and return if youre not happy with it. Cmon digi web guys where are you. left message emailed no response not a peep.
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  #6  
Old 12-11-2006, 03:53 PM
taiazeez taiazeez is offline
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Join Date: Mar 2000
Location: england
Posts: 247
Default Re: No Trial License Activation

ahh still no reply from digi nada im kinda disappointed so i wont bother with velvet nor hybrid now as they cant be bothered to respond.
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  #7  
Old 12-11-2006, 05:23 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: No Trial License Activation

This should be working now. I confirmed this with Orange Vocoder, X-Form, and Hybrid. Thanks for your patience!
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  #8  
Old 12-11-2006, 05:47 PM
taiazeez taiazeez is offline
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Join Date: Mar 2000
Location: england
Posts: 247
Default Re: No Trial License Activation

thank you thank you thank you.... much appreciated, thanks once again digi you roooocccckkkk!!!!!!
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