WTB pro tools hd 12.5 with license

[hart07]

when i bought the hd native + pthd8 box to this user from gearslutz he wrote to me an email :

I will send an iLok v2 with the PTHD8 and 9 licenses already on it. You will simply add the iLok to the account and the license will be uploaded to the account.

In regards to the ownership transfer, I will include the forms in the shipment. Once you sign the forms you will create a registration case online and scan in the forms. Check out this link to provide you more details ---> www.avid.com/US/support/transfer/audio

[hart07]

Originally Posted by unkJE

Looked at your pic ....

Good idea to remove it from this Post, as it has your iLok Account name visible (this is not a good idea!) - Your link now says: "That page doesn't exist"

Your pic shows:

Owner You (is this the original Owner's iLok that you bought with the hardware, or is this your iLok account?)


Your pic also shows:

Allow Transfer No (I may be wrong, but this is why I think Avid will not transfer this license to your Avid Master Account, even though you own this usable Pro Tools HD 9 Bundle
why is not possible to transfer this licence on my avid account ?

If you want to find out if Avid will transfer this license to your Avid account (which I doubt), you can buy an ASC (Avid Support Code) and submit your case online, as shown here:
https://avid.secure.force.com/pkb/ar...-Case-Creation



Right+click on that license in iLok License Manager and select Refresh - just in case these license details have changed

[hart07]

the seller was given to me the ilock yes .

[hart07]

i found the seller on facebook i can give you the name of him he is living in the same city like albee perhaps it should be easy to explain to him the problem cause i am french i talk english but not as easy as you

[unkJE]

Originally Posted by hart07

... In regards to the ownership transfer, I will include the forms in the shipment. Once you sign the forms you will create a registration case online and scan in the forms. Check out this link to provide you more details ---> www.avid.com/US/support/transfer/audio

Did both you and the original Owner sign this T.O.O.?

Do you have any documents or emails from Avid acknowledging that the Transfer had been done?

[hart07]

Originally Posted by unkJE

Did both you and the original Owner sign this T.O.O.?

yes i got the original paper from 2012

Do you have any documents or emails from Avid acknowledging that the Transfer had been done?

i have an email from a people working for avid telling me that the TOO was ok now and my hd native registered.

[hart07]

i got an email from Avid Customer Success case : 01941334

date : june 01/2012

with this text in french : The TTO is now correctly done.

Tristan Mazire
Avid Audio customer support

[unkJE]

Originally Posted by hart07

i have an email from a people working for avid telling me that the TOO was ok now and my hd native registered.

In that case, create a New Case and pay the Cost (you can ask Avid to refund this, if both Software and Hardware were transferred to your Avid account).
Can't guarantee you'll get your money refunded.

Either way, it'll be worth it if you get your PTHD9 Bundle in your Avid account, so you can Upgrade it!


previous (2012) Case Number 01941334

Originally Posted by hart07

i got an email from Avid Customer Success case : 01941334

date : june 01/2012

with this text in french : The TTO is now correctly done.

Tristan Mazire
Avid Audio customer support

hart07 added: "i see it for the card but for the software don't know really if it was done"





Request from unkJE to hart07:
Please don't reply here for a day or two, so this Post has a chance of being spotted ...

Request from unkJE to any Mods or Higher:
Can you please forward this Post to jeffro?