Pro Tools requires version 9.0.6 or later, but CFnd provides version 9.0.0

[Danishan90]

Hello, I have had so many issues with AVID software, my latest is that after so long the computers decide to get this error, i have previously clean uninstalled and reinstalled and it works for so long then reverts back to this. I have also rebuilt machines so they're fresh and it still after so long comes to this conclusion. I am losing my mind, Avid offerer no support without me coifing up money for there software errors. I have 18 Macs that run this and all have the same issues. I have 15 running Pro Tools Express and 2 Running Pro Tools 9 and they both have the same issues just different version errors.

Below is the report of the error.


Process: Pro Tools [6991]
Path: /Applications/Digidesign/*/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 9.0.6 (9.0.6f82)
Code Type: X86 (Native)
Parent Process: launchd [5950]

Date/Time: 2014-02-05 12:24:16.150 +0000
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9

Interval Since Last Report: 1036 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 2
Anonymous UUID: B53AC67E-043F-4AE4-BFC8-47C213828082

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/CFnd.framework/Versions/A/CFnd
Referenced from: /Applications/Digidesign/*/Pro Tools.app/Contents/MacOS/Pro Tools
Reason: Incompatible library version: Pro Tools requires version 9.0.6 or later, but CFnd provides version 9.0.0

Binary Images:
0x1000 - 0x19cfe3 +com.digidesign.ProTools (9.0.6 - 9.0.6f82) <9E5E0CB1-5B9E-0EE1-D7A0-E097E74FF413> /Applications/Digidesign/*/Pro Tools.app/Contents/MacOS/Pro Tools
0x3f5000 - 0x61efeb +com.digidesign.framework.CoreFoundation (9.0 - 9.0f121) <24A052BC-E7AA-7320-7244-3CEECCB2335C> /Library/Frameworks/CFnd.framework/Versions/A/CFnd
0x8fe06000 - 0x8fe38aa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld

Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Mbox, 0x0dba, 0x5000, 0xfa120000 / 5
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 6
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa133000 / 9
USB Device: Apple Keyboard, apple_vendor_id, 0x0250, 0xfa132000 / 8
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: iLok, 0x088e, 0x5036, 0xfd130000 / 6
USB Device: Oxygen 49, 0x0763 (M-Audio), 0x2027, 0xfd140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3


Cheers

Luke.

[Chief Technician]

Originally Posted by Danishan90

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/CFnd.framework/Versions/A/CFnd
Referenced from: /Applications/Digidesign/*/Pro Tools.app/Contents/MacOS/Pro Tools
Reason: Incompatible library version: Pro Tools requires version 9.0.6 or later, but CFnd provides version 9.0.0

Pro Tools cannot find a Framework or dynamically loaded library (dyld). Were any Apple updates installed between the last time this worked properly and when these errors started?

[Danishan90]

Hi,

Most likely they will have been updates.

Would you require to know which ones?

Cheers

Luke.

[Chief Technician]

The task you have before you is to determine which update broke Pro Tools. In the interim, what happens if you do a clean uninstall of v9 and then reinstall v9?

[Danishan90]

I shall start looking into which update is the culprit, When I clean uninstall V9 and reinstall it does the same as Express, breaks after a while.

Have you any possible inkling into what type of update might cause issues like this?.

Thanks for your time by the way, really appreciate it.

Luke.

[bradch00]

When you update do you allow the software updater to run and update automatically (I never do) or download and manually update using the combo updater (I only do this).

Have you tried applying the combo-updater for OS X 9.0.6?

[Chief Technician]

Originally Posted by Danishan90

Have you any possible inkling into what type of update might cause issues like this?.

I do not. If you can figure out which update breaks Pro Tools, that might lead me to a few ideas.

[Danishan90]

Originally Posted by bradch00

When you update do you allow the software updater to run and update automatically (I never do) or download and manually update using the combo updater (I only do this).

Have you tried applying the combo-updater for OS X 9.0.6?

We deploy our updates via workgroup manager.

[Danishan90]

Originally Posted by Chief Technician

I do not. If you can figure out which update breaks Pro Tools, that might lead me to a few ideas.

What is the Library version actully mean?, I have just noticed an update that gets pushed out after i install Pro Tools Express:

Mbox 2 Driver 9.0.mpkg
Avid Mbox Pro.pkg
Avid Mbox.pkg
Mbox 2 Pro Driver 9.0.mpkg

could these have any bearing on my problem?

[Chief Technician]

Originally Posted by Danishan90

What is the Library version actully mean?

It's a chunk of code that Pro Tools relies on for operation. The version number would be for Avid's tracking purposes.

Originally Posted by Danishan90

I have just noticed an update that gets pushed out after i install Pro Tools Express:

Mbox 2 Driver 9.0.mpkg
Avid Mbox Pro.pkg
Avid Mbox.pkg
Mbox 2 Pro Driver 9.0.mpkg

could these have any bearing on my problem?

Possibly. Does Pro Tools work properly before those packages are installed? Does Pro Tools stop working properly after those packages are installed? Do the workstations you manage use either an Mbox or an Mbox 2 audio interface?