New Mbox plays back at wrong sample rate

[ym2149]

I think I misundertood you.. I'm not in the US (in Sweden and bought the thing from a webshop) and thought I should sent my unit back for replacement. I have a case with support, but have not heard anything yet. Are you saying there is a fix coming soon or are you saying you'll need get a new unit?

[mikepriceakasmalls]

well just bought the new m box 3 and i am having similar issues , when i set a session up at 96 khz and import a instrumental no matter what sample rate i select it plays back in slow motion any thing above 48 khz plays sped up even when i set up a session at 44.1 and import a instrumental at 44.1 it still plays in slow motion can anyone help me with this situation is anyone else experiencing this ???? is this a defect within the m box 3 ???? and will avid replace it if it is ???? i purchased it from guitar center and they say they wont replace it or refund my money because i already installed the software , therefore will avid take care of it ???? from what i understand i only get one support call ????