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6086 Error - H/W Buffer [Sandra report included]
Hello all, I'm new here and new to Pro Tools overall. I've done a bit of research as to what my problem is but I wanted to post my Sandra report and let some keen eyes look at it to see if any other alarms go off.
I'm quite positive that I'm needing to get an additional internal drive. I've priced a WD 320GB Black SATA HD. Looks like that's what is recommended here. Anyhow, posting the report now. ==== SiSoftware Sandra System Host Name : PROMINENCE User : laserfloyd Workgroup : WORKGROUP Processor Model : Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Speed : 2.40GHz Cores per Processor : 4 Unit(s) Threads per Core : 1 Unit(s) Type : Quad-Core Internal Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, Inclusive, 64 byte line size L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, Inclusive, 64 byte line size, 2 threads sharing System System : GATEWAY FX542S Mainboard : Gateway 680IT-GB Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : 1 Processor(s) Multi-Processor Advanced PIC (APIC) : Yes System BIOS : American Megatrends Inc. 8.14 Total Memory : 8.00GB Chipset 1 Model : ECS C55 Host Bridge Front Side Bus Speed : 4x 267MHz (1.07GHz) Video System Monitor/Panel : SyncMaster 2232BW plus,SyncMaster Magic CX2232GW Plus(Digital) Adapter : NVIDIA GeForce 9600 GT Adapter : LogMeIn Mirror Driver Imaging Device : Microsoft LifeCam HD-5000 Physical Storage Devices NVIDIA STRIPE 596.17G 640GB (RAID, NCQ) : 596.17GB (C:) (D:) Maxtor OneTouch 1000GB (FireWire/1394, NCQ) : 931.51GB (L:) Generic USB SD Reader (USB) : N/A (G:) Generic USB CF Reader (USB) : N/A (H:) Generic USB SM Reader (USB) : N/A (I:) Generic USB MS Reader (USB) : N/A (J:) USB Flash Disk 2GB (USB) : 1.87GB (M:) USB DISK 2.0 1GB (USB) : 956MB (K:) ATAPI DVD A DH16A1P (ATAPI66, 94x CD-R, 48x CD-W, 12x DVD-R, 6x DVD-W, 2MB Cache) : 7.30GB (E:) ATAPI DVD A DH16A1P (ATAPI66, 48x CD-R, 48x CD-W, 6x DVD-R, 6x DVD-W, 2MB Cache) : N/A (F:) Logical Storage Devices Prominence (C:) : 582.41GB (410.82GB, 71% Free Space) (NTFS) @ NVIDIA STRIPE 596.17G 640GB (RAID, NCQ) OneTouch 4 (L:) : 931.51GB (813.31GB, 87% Free Space) (NTFS) @ Maxtor OneTouch 1000GB (FireWire/1394, NCQ) Removable Drive (M:) : 1.87GB (1.57GB, 84% Free Space) (FAT) @ USB Flash Disk 2GB (USB) Removable Drive (K:) : 955.72MB (896.56MB, 94% Free Space) (FAT) @ USB DISK 2.0 1GB (USB) Recovery (D:) : 13.77GB (7.63GB, 55% Free Space) (NTFS) @ NVIDIA STRIPE 596.17G 640GB (RAID, NCQ) Removable Drive (G:) : N/A @ Generic USB SD Reader (USB) Removable Drive (H:) : N/A @ Generic USB CF Reader (USB) Removable Drive (I:) : N/A @ Generic USB SM Reader (USB) Removable Drive (J:) : N/A @ Generic USB MS Reader (USB) Pro Tools LE (E:) : 7.30GB (CDFS) @ ATAPI DVD A DH16A1P (ATAPI66, 94x CD-R, 48x CD-W, 12x DVD-R, 6x DVD-W, 2MB Cache) CD-ROM/DVD (F:) : N/A @ ATAPI DVD A DH16A1P (ATAPI66, 48x CD-R, 48x CD-W, 6x DVD-R, 6x DVD-W, 2MB Cache) Peripherals USB Controller/Hub : Standard OpenHCD USB Host Controller USB Controller/Hub : Standard Enhanced PCI to USB Host Controller USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Composite Device USB Controller/Hub : USB Mass Storage Device USB Controller/Hub : USB Mass Storage Device USB Controller/Hub : USB Mass Storage Device USB Controller/Hub : USB Composite Device USB Controller/Hub : Digidesign Mbox 2 Firmware Updater FireWire/1394 Controller/Hub : VIA 1394 OHCI Compliant Host Controller Keyboard : Standard PS/2 Keyboard Mouse : Microsoft PS/2 Mouse Mouse : HID-compliant mouse Human Interface : HID Non-User Input Data Filter (KB 911895) Human Interface : Microsoft Hardware wireless mouse driver Printers and Faxes Model : Microsoft XPS Document Writer Model : Fax Power Management Mains (AC) Line Status : On-Line Operating System(s) Windows System : Microsoft Windows Vista Home Media Center 6.01.7600 Platform Compliance : Win64 x64 Windows Experience Index Current System : 5.9 Network Services Adapter : Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) Adapter : Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) #2 SiSoftware Sandra System Host Name : PROMINENCE User : laserfloyd Workgroup : WORKGROUP Processor Model : Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Speed : 2.40GHz Cores per Processor : 4 Unit(s) Threads per Core : 1 Unit(s) Type : Quad-Core Internal Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, Inclusive, 64 byte line size L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, Inclusive, 64 byte line size, 2 threads sharing System System : GATEWAY FX542S Mainboard : Gateway 680IT-GB Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : 1 Processor(s) Multi-Processor Advanced PIC (APIC) : Yes System BIOS : American Megatrends Inc. 8.14 Total Memory : 8.00GB Chipset 1 Model : ECS C55 Host Bridge Front Side Bus Speed : 4x 267MHz (1.07GHz) Video System Monitor/Panel : SyncMaster 2232BW plus,SyncMaster Magic CX2232GW Plus(Digital) Adapter : NVIDIA GeForce 9600 GT Adapter : LogMeIn Mirror Driver Imaging Device : Microsoft LifeCam HD-5000 Physical Storage Devices NVIDIA STRIPE 596.17G 640GB (RAID, NCQ) : 596.17GB (C:) (D:) Maxtor OneTouch 1000GB (FireWire/1394, NCQ) : 931.51GB (L:) Generic USB SD Reader (USB) : N/A (G:) Generic USB CF Reader (USB) : N/A (H:) Generic USB SM Reader (USB) : N/A (I:) Generic USB MS Reader (USB) : N/A (J:) USB Flash Disk 2GB (USB) : 1.87GB (M:) USB DISK 2.0 1GB (USB) : 956MB (K:) ATAPI DVD A DH16A1P (ATAPI66, 94x CD-R, 48x CD-W, 12x DVD-R, 6x DVD-W, 2MB Cache) : 7.30GB (E:) ATAPI DVD A DH16A1P (ATAPI66, 48x CD-R, 48x CD-W, 6x DVD-R, 6x DVD-W, 2MB Cache) : N/A (F:) Logical Storage Devices Prominence (C:) : 582.41GB (410.82GB, 71% Free Space) (NTFS) @ NVIDIA STRIPE 596.17G 640GB (RAID, NCQ) OneTouch 4 (L:) : 931.51GB (813.31GB, 87% Free Space) (NTFS) @ Maxtor OneTouch 1000GB (FireWire/1394, NCQ) Removable Drive (M:) : 1.87GB (1.57GB, 84% Free Space) (FAT) @ USB Flash Disk 2GB (USB) Removable Drive (K:) : 955.72MB (896.56MB, 94% Free Space) (FAT) @ USB DISK 2.0 1GB (USB) Recovery (D:) : 13.77GB (7.63GB, 55% Free Space) (NTFS) @ NVIDIA STRIPE 596.17G 640GB (RAID, NCQ) Removable Drive (G:) : N/A @ Generic USB SD Reader (USB) Removable Drive (H:) : N/A @ Generic USB CF Reader (USB) Removable Drive (I:) : N/A @ Generic USB SM Reader (USB) Removable Drive (J:) : N/A @ Generic USB MS Reader (USB) Pro Tools LE (E:) : 7.30GB (CDFS) @ ATAPI DVD A DH16A1P (ATAPI66, 94x CD-R, 48x CD-W, 12x DVD-R, 6x DVD-W, 2MB Cache) CD-ROM/DVD (F:) : N/A @ ATAPI DVD A DH16A1P (ATAPI66, 48x CD-R, 48x CD-W, 6x DVD-R, 6x DVD-W, 2MB Cache) Peripherals USB Controller/Hub : Standard OpenHCD USB Host Controller USB Controller/Hub : Standard Enhanced PCI to USB Host Controller USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Composite Device USB Controller/Hub : USB Mass Storage Device USB Controller/Hub : USB Mass Storage Device USB Controller/Hub : USB Mass Storage Device USB Controller/Hub : USB Composite Device USB Controller/Hub : Digidesign Mbox 2 Firmware Updater FireWire/1394 Controller/Hub : VIA 1394 OHCI Compliant Host Controller Keyboard : Standard PS/2 Keyboard Mouse : Microsoft PS/2 Mouse Mouse : HID-compliant mouse Human Interface : HID Non-User Input Data Filter (KB 911895) Human Interface : Microsoft Hardware wireless mouse driver Printers and Faxes Model : Microsoft XPS Document Writer Model : Fax Power Management Mains (AC) Line Status : On-Line Operating System(s) Windows System : Microsoft Windows Vista Home Media Center 6.01.7600 (This isn't correct, I bought and installed Windows 7 Home Premium 64 - not sure why the report says I have vista) Platform Compliance : Win64 x64 Windows Experience Index Current System : 5.9 Network Services Adapter : Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) Adapter : Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) #2 === Let me know if anything stands out or is a red flag. Thanks in advance all! |
#2
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Re: 6086 Error - H/W Buffer [Sandra report included]
First of all, i think the first thing people will say is that raid is not supported. However, if RAID is enabled at the hardware level (aka through bios) then it WILL work (iv done it). But i don't recommend it, as obviously it doubles your chance of losing data. Also, vista sucks. straight up. W7 and all the optimizations posted on the forum will get you going in no time. Lastly, i don't think media center edition is supported at all.
PS try not to partition your drives. i know its convenient to break up storage, but it will reduce performance if you happen to be doing operations to both partitions on the same physical drive. Like you said, the WD Caviar Black drives are your best bet. a 500 gig was 70 bucks CAD. good luck! Nick
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Core i7 920 OC'ed @ 4.0 GHz (200 X 20) 12 GB Patriot Viper Extreme Asus P6T OCZ Agility 64 GB SSD Hitachi 1TB 32 MB HDD WD Caviar Black 500GB Saphhire HD 5850 3 x 20" monitors Eleven Rack w/ ERXP Fender Super Champ XD Marshall JCM2000 DSL100 Silver Edition W/ Silver Jubilee Cabinet |
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Re: 6086 Error - H/W Buffer [Sandra report included]
The report wasn't accurate on the OS. It's Windows 7 64-bit Home Premium. Not sure why it came up as Vista Media Center edition.
That small partition is some kind of recovery drive. It was left over from the initial install of Vista. I left it there when I upgraded to Win 7. I also don't use the RAID at all. Definitely going to get a WD HD. Thanks for the feedback! Going to update the post to clarify the OS. |
#4
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Re: 6086 Error - H/W Buffer [Sandra report included]
Quote:
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#5
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Re: 6086 Error - H/W Buffer [Sandra report included]
It was a clean install. I ran Win7 RC for a while but when the retail version came out you were forced to do a full install; no option to turn RC into retail.
I'll check the RAID now... |
#6
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Re: 6086 Error - H/W Buffer [Sandra report included]
I'm a bit confused on the RAID thing. I've worked with them in the past. There is only one physical drive in the machine though. RAID requires at least two or more. So, I don't know how the RAID can even be enabled. I'm going to look in the BIOS. When I went into the RAID config screen it had one disk listed.
I'm supposing if I install a second internal drive, it's going to try and add it as part of the RAID. I should also note that I tried an external firewire drive but according to the specs, it didn't have the correct chipset. I continued to get the same error with that drive. |
#7
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Re: 6086 Error - H/W Buffer [Sandra report included]
Your motherboard (even though it isn't clearly listed that way) has an NVidia chipset. Digidesign/Avid has stated several times that using Intel processors with non-Intel chipsets has proven to be problematic.
You honestly may be out of luck with that motherboard. Sorry.
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#8
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Re: 6086 Error - H/W Buffer [Sandra report included]
Yeah, I noticed the Nvidia chipset as well. Wasn't aware of the problems. DOH! I should have done more research before the purchase.
Live and learn I suppose. |
#9
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Re: 6086 Error - H/W Buffer [Sandra report included]
I tried every practical solution. All to no avail. The Nvidia chipset seems to be the major culprit. I'm SOL on that one. Then there are the other seemingly countless quirks that would keep Pro Tools from working correctly (i.e. disabling unused ports, turning off services, turning off wifi, etc).
It's not worth it to me right now; I'm a simple hobbyist. All I want is to get a good clean signal from an instrument/mic to the computer. It's not rocket science. I appreciate your help though because I'd otherwise have been banging my head a lot longer. Next time I look into Pro Tools, I'm going to buy a system that has it PRE-installed AND tested. Thanks again. :) |
#10
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Re: 6086 Error - H/W Buffer [Sandra report included]
Quote:
__________________
Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
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