Midi issue with 2 USB Inputs

[Decembersky]

This is kind of a difficult question, but I'm running out of ideas!

I have an electronic drum set plugged in via USB on my computer. I also have an electronic piano going into my fireface ufx, which is connected to my computer with USB.

Now the problem is...

My drums are only triggering when I select the /fireface/ input, and the drums are actually triggering the piano. Then, when I set up the instrument channel to receive input from the drums, the midi gets locked up and no sound is made.

My thought is that the drums and fireface(keyboard) are both going into the computer VIA USB so pro tools is seeing them as one input? But I downloaded Midi OX to see what is really happening, and it shows that the fireface (keyboard) is being sent through midi input one, and the drums are on midi input 5.

I think this is a pro tools issue. hopefully someone can help!

Thanks!

[Ben Jenssen]

First, you need to provide full system specs.
Mac/pc, os versions, PT version, ram, everything; check
Help Us Help You
Have you experience with midi or are you new to this?
Have you a basic understanding of midi/instrument tracks and routing in PT?
We need to know.
Just trying to help.

[Decembersky]

I feel like im pretty advanced at this. That's why this is such a problem. Never had a problem like this.

Update. I went into Midi Devices and turned everything off except the Drums and still didn't work.

Can I just make a video of the problem, stick it up on youtube and link it here? It'd be easier to explain that way. Ha

Edit: Ill update with specs when possible.

[daeron80]

I've always set the input of MIDI and Inst tracks to All. That way, any MIDI signal will affect the track, regardless of the device/channel it originated on.

[albee1952]

Since Windows is where my experience lies, here are the important details(can't imagine its much different on a Mac).

#1-in Pro Tools, go to Setup>Midi>Midi Studio. In this window, create 2 new "instruments"(one is the drum kit and the other is the keyboard). Name them as you like. The brand and model are not required(so don't worry if your exact units are not listed and just leave those selections blank). Next is the crucial setting and that is the Input Path. This is where PT will "look for" midi data. The drum kit path will probably look something like "Ekit on USB[Emulated]"(obviously, it will more likely say whatever brand your drum kit is, but this is the general idea). The keyboard path would be more like "Fireface Midi In"(hopefully, the selections will be obvious).

#2-Midi channels; set the drum kit to use midi channel 10(channel 10 is the "standard" for drums and percussion) so de-select the rest. For the keyboard, I would keep all channels selected EXCEPT for channel 10. As for the Send channels, you can de-select all unless you need to send midi back to the hardware(if you do, select the same as the Receive channels.

Apologies for the split reply, the DUC hates when I type this much info...

[albee1952]

#3-back in your sessions, go to View>Mix Window Shows and check "Instruments". This will add a row across the top of the MIX window where you can see the midi IO settings. That's where you can set any given Midi/Instrument channels receive assignment(so set it to the drum kit for recording drum midi or to the keyboard for recording other stuff).

#4-in case you need to record both at the same time, put the first track into record-ready by clicking on the record button, to add a second track into record-ready, hold SHIFT and click the next track's record button(if you don't, clicking record on the second track will cancel record on the first track. Its a "safety" feature)

[Decembersky]

Thank you for the replies! I got time to test it, and now doing those steps results in a protools crash 100% of the time.

I recorded the orginal issue as well as steps to reproduce the crash.

https://youtu.be/vbGhSTCo4Yw

SiSoftware Sandra

ID
Host Name : KC-PC
Workgroup : WORKGROUP

Computer
Model : GigaByte Z270X-UD5 Default string
Serial Number : Default*******
Chassis : Default string Desktop
Mainboard : GigaByte Z270X-UD5-CF
Serial Number : Default*******
BIOS : AMI (OEM) F1 11/28/2016
Intel Management Engine (ME) : 11.6.0.1126
Total Memory : 32GB DIMM

Processors
Processor : Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (4C 8T 4.5GHz, 4.2GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1151

Chipset
Memory Controller : Gigabyte Core7 (Kabylake QC) Host Bridge/DRAM Registers 100MHz, 2x 16GB DIMM 2.13GHz 128-bit

Memory Module(s)
Memory Module : Corsair/Hynix (Hyundai) CMK16GX4M2B3200C16 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-16-37 4-52-17-6)
Memory Module : Corsair/Hynix (Hyundai) CMK16GX4M2B3200C16 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-16-37 4-52-17-6)
Memory Module : Corsair/Hynix (Hyundai) CMK16GX4M2B3200C16 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-16-37 4-52-17-6)
Memory Module : Corsair/Hynix (Hyundai) CMK16GX4M2B3200C16 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-16-37 4-52-17-6)

Video System
Monitor/Panel : Dell Computer DELL IN1910N
(1366x768, 18.5")
Monitor/Panel : XXX FullHD TV
(1920x1080)
Video Adapter : NVIDIA GeForce GTX 1070 (1920S 15C SM6.5 1.58GHz/1.77GHz, 2MB L2, 8GB 8GHz 256-bit, PCIe 3.0 x16)
Video Adapter : NVIDIA GeForce GTX 1070 (1920S 15C SM6.5 1.58GHz/1.77GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit, PCIe 3.0 x16)

Graphics Processor
CUDA : NVIDIA GeForce GTX 1070 (1920S 15C SM6.1 1.58GHz/1.77GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
OpenCL : NVIDIA GeForce GTX 1070 (1920S 15C SM1.2 1.58GHz/1.77GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
D3D 11 : NVIDIA GeForce GTX 1070 (1920S 15C SM12.1 1.58GHz/1.77GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
OpenGL : NVIDIA Corporation GeForce GTX 1070/PCIe/SSE2 (8GB)
OpenGL : NVIDIA Corporation GeForce GTX 1070/PCIe/SSE2 (8GB)

Storage Devices
Disk : Samsung SSD 840 EVO 250GB (250GB, SATA600, SSD)
Disk : Seagate ST31000528AS (1TB, SATA300, 7200rpm)
Disk : INTEL SSDPEKKW512G7 (512.1GB, PCIe3x4/NVMe, SSD)
Optical : ASUS DRW-24B3ST j (261.1MB, SATA150, DVD+-RW, CD-RW)

Logical Storage Devices
Hard Disk (C:) : 232GB (NTFS, 4kB) @ Samsung SSD 840 EVO 250GB (250GB, SATA600, SSD)
WIN7 (D:) : 917GB (NTFS, 4kB) @ Seagate ST31000528AS (1TB, SATA300, 7200rpm)
m.2 (K:) : 477GB (NTFS, 4kB) @ INTEL SSDPEKKW512G7 (512.1GB, PCIe3x4/NVMe, SSD)
Hard Disk : 527MB (NTFS, 4kB) @ Samsung SSD 840 EVO 250GB (250GB, SATA600, SSD)
RME 11_2016 (E:) : 249MB (CDFS, 2kB, Read-Only) @ ASUS DRW-24B3ST j (261.1MB, SATA150, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller : Gigabyte Z270 (Union Point) PCH LPC Controller
LPC Hub Controller : ITE IT8686E
Audio Device : Gigabyte ICH200 (Union Point) HD Audio
Audio Device : MSI GP104 High Definition Audio Controller
Audio Codec : nVidia 0083
Serial Port(s) : 2
Disk Controller : Gigabyte ICH200 (Union Point) SATA controller [AHCI mode]
Disk Controller : Gigabyte ICH200 (Union Point) PMC
Disk Controller : Intel SSDPEKKW256G7 256GB
USB Controller : Gigabyte ICH200 (Union Point) USB 3.0 xHCI Controller
USB Controller : 8738 JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016]
SMBus/i2c Controller : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)

Network Services
Network Adapter : Intel(R) Ethernet Connection (2) I219-V (Ethernet, 1Gbps)
Network Adapter : Intel(R) I211 Gigabit Network Connection (Ethernet)

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.19042
Platform Compliance : x64

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 3 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[Decembersky]

SiSoftware Sandra

ID
Host Name : KC-PC
Workgroup : WORKGROUP

Computer
Model : GigaByte Z270X-UD5 Default string
Serial Number : Default*******
Chassis : Default string Desktop
Mainboard : GigaByte Z270X-UD5-CF
Serial Number : Default*******
BIOS : AMI (OEM) F1 11/28/2016
Intel Management Engine (ME) : 11.6.0.1126
Total Memory : 32GB DIMM

Processors
Processor : Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (4C 8T 4.5GHz, 4.2GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1151

Chipset
Memory Controller : Gigabyte Core7 (Kabylake QC) Host Bridge/DRAM Registers 100MHz, 2x 16GB DIMM 2.13GHz 128-bit

Memory Module(s)
Memory Module : Corsair/Hynix (Hyundai) CMK16GX4M2B3200C16 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-16-37 4-52-17-6)
Memory Module : Corsair/Hynix (Hyundai) CMK16GX4M2B3200C16 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-16-37 4-52-17-6)
Memory Module : Corsair/Hynix (Hyundai) CMK16GX4M2B3200C16 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-16-37 4-52-17-6)
Memory Module : Corsair/Hynix (Hyundai) CMK16GX4M2B3200C16 8GB DDR4 1Rx8 PC4-25600U DDR4-3200 (15-15-16-37 4-52-17-6)

Video System
Monitor/Panel : Dell Computer DELL IN1910N
(1366x768, 18.5")
Monitor/Panel : XXX FullHD TV
(1920x1080)
Video Adapter : NVIDIA GeForce GTX 1070 (1920S 15C SM6.5 1.58GHz/1.77GHz, 2MB L2, 8GB 8GHz 256-bit, PCIe 3.0 x16)
Video Adapter : NVIDIA GeForce GTX 1070 (1920S 15C SM6.5 1.58GHz/1.77GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit, PCIe 3.0 x16)

Graphics Processor
CUDA : NVIDIA GeForce GTX 1070 (1920S 15C SM6.1 1.58GHz/1.77GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
OpenCL : NVIDIA GeForce GTX 1070 (1920S 15C SM1.2 1.58GHz/1.77GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
D3D 11 : NVIDIA GeForce GTX 1070 (1920S 15C SM12.1 1.58GHz/1.77GHz, 2MB L2, 8GB 7.6GHz/8GHz 256-bit)
OpenGL : NVIDIA Corporation GeForce GTX 1070/PCIe/SSE2 (8GB)
OpenGL : NVIDIA Corporation GeForce GTX 1070/PCIe/SSE2 (8GB)

Storage Devices
Disk : Samsung SSD 840 EVO 250GB (250GB, SATA600, SSD)
Disk : Seagate ST31000528AS (1TB, SATA300, 7200rpm)
Disk : INTEL SSDPEKKW512G7 (512.1GB, PCIe3x4/NVMe, SSD)
Optical : ASUS DRW-24B3ST j (261.1MB, SATA150, DVD+-RW, CD-RW)

Logical Storage Devices
Hard Disk (C:) : 232GB (NTFS, 4kB) @ Samsung SSD 840 EVO 250GB (250GB, SATA600, SSD)
WIN7 (D:) : 917GB (NTFS, 4kB) @ Seagate ST31000528AS (1TB, SATA300, 7200rpm)
m.2 (K:) : 477GB (NTFS, 4kB) @ INTEL SSDPEKKW512G7 (512.1GB, PCIe3x4/NVMe, SSD)
Hard Disk : 527MB (NTFS, 4kB) @ Samsung SSD 840 EVO 250GB (250GB, SATA600, SSD)
RME 11_2016 (E:) : 249MB (CDFS, 2kB, Read-Only) @ ASUS DRW-24B3ST j (261.1MB, SATA150, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller : Gigabyte Z270 (Union Point) PCH LPC Controller
LPC Hub Controller : ITE IT8686E
Audio Device : Gigabyte ICH200 (Union Point) HD Audio
Audio Codec : Realtek Semi 1220
Audio Device : MSI GP104 High Definition Audio Controller
Audio Codec : nVidia 0083
Serial Port(s) : 2
Disk Controller : Gigabyte ICH200 (Union Point) SATA controller [AHCI mode]
Disk Controller : Gigabyte ICH200 (Union Point) PMC
Disk Controller : Intel SSDPEKKW256G7 256GB
USB Controller : Gigabyte ICH200 (Union Point) USB 3.0 xHCI Controller
USB Controller : 8738 JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016]
SMBus/i2c Controller : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)

Network Services
Network Adapter : Intel(R) Ethernet Connection (2) I219-V (Ethernet, 1Gbps)
Network Adapter : Intel(R) I211 Gigabit Network Connection (Ethernet)

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.19042
Platform Compliance : x64

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 3 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[daeron80]

It just occurred to me, I've been using my Saffire's DIN MIDI input for my Keystation for a few months because Windows stopped receiving data from it via USB. I just tested the keyboard with my phone using an Apple camera kit - works fine. So, checked the Keystation in Device Manager - says "device not migrated." Google that and you'll get a flood of frustrated Windows MIDI users.

Bottom line, Microsoft broke their PnP MIDI driver some time ago and doesn't care. We're screwed.

[Decembersky]

Well, thats a bummer to hear. Luckily the fireface has 2 midi ins/outs. So I can just buy a usb to midi chord and go that route.