multiple blue screen error messages on PT Startup

[trixxnixon]

Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM SATA 6.0Gb/s

OCZ Gold 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600

CORSAIR Cooling Hydro Series CWCH50-1

Intel Core i7-930 Bloomfield 2.8GHz LGA 1366 130W
Quad-Core

Rosewill Xtreme Series RX750-S-B 750W Continuous @40°C ,80 PLUS Certified, ATX12V v2.2 & EPS12V v2.91, SLI Ready CrossFire Ready

MSI N250GTS TwinFrozr 1G OC GeForce GTS 250 1GB 256-bit GDDR3 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

GIGABYTE GA-X58A-UD3R LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard60874158

windows 7

protools 8

003 rack

protools 8 8.04

*************************************************S andra Report******************************************** ****
SiSoftware Sandra

Computer
Model : Gigabyte X58A-UD3R
Workgroup : WORKGROUP
Host Name : nixon-PC
User : nixon

Processor
Model : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Speed : 2GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing

Computer
Mainboard : Gigabyte X58A-UD3R
BIOS : Award (Phoenix) FA 04/20/2010
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 6GB DIMM DDR3

Chipset
Model : Giga-Byte X58 I/O Hub
Front Side Bus Speed : 2x 2.43GHz (4.86GHz)

Chipset
Model : Giga-Byte Core Desktop (Bloomfield) UnCore
Front Side Bus Speed : 2x 2.43GHz (4.86GHz)
Total Memory : 6GB DIMM DDR3
Memory Bus Speed : 2x 540MHz (1GHz)

Memory Module(s)
Memory Module : OCZ OCZ3G1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3G1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3G1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)

Video System
Video Adapter : NVIDIA GeForce GTS 250 (128 SM4.0 1.65GHz, 1GB DDR3 2x1GHz, PCIe 2.00 x16)

Graphics Processor
Adapter : NVIDIA GeForce GTS 250 (128SP 16C 1.77GHz, 1GB 2x1GHz)
Adapter : NVIDIA GeForce GTS 250 (128SP 16C 1.77GHz, 1GB 2x1GHz)
Adapter : NVIDIA GeForce GTS 250 (128SP 1.65GHz, 1005.6MB 2x1GHz)

Storage Devices
WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm) : 932GB (C:)
WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm) : 932GB (F:)
WDC WD1600JS-00MHB0 (160GB, USB/SATA300, 3.5", 7200rpm, 8MB Cache) : 149GB (E:)
HL-DT-STDVDRAM GH24NS50 (RAID, DVD+-RW, CD-RW) : N/A (D:)

Logical Storage Devices
System Reserved : 100MB (NTFS)
New Volume (F:) : 932GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm)
My Book (E:) : 149GB (NTFS) @ WDC WD1600JS-00MHB0 (160GB, USB/SATA300, 3.5", 7200rpm, 8MB Cache)
Hard Disk (C:) : 931GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm)
3.5" 1.44MB (A:) : N/A
Optical Drive (D:) : N/A @ HL-DT-STDVDRAM GH24NS50 (RAID, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : Giga-Byte LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Giga-Byte HD Audio Controller
Disk Controller : Giga-Byte 4 port SATA IDE Controller
Disk Controller : Giga-Byte 2 port SATA IDE Controller
Disk Controller : Giga-Byte 88SE91A3 SATA-600 Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : Giga-Byte USB UHCI Controller #4
USB Controller 2 : Giga-Byte USB UHCI Controller #5
USB Controller 3 : Giga-Byte USB UHCI Controller #6
USB Controller 4 : Giga-Byte USB EHCI Controller #2
USB Controller 5 : Giga-Byte USB UHCI Controller #1
USB Controller 6 : Giga-Byte USB UHCI Controller #2
USB Controller 7 : Giga-Byte USB UHCI Controller #3
USB Controller 8 : Giga-Byte USB EHCI Controller #1
FireWire/1394 Controller 1 : Giga-Byte TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64
******************************End Sandra******************************************** ***************


i have read all of the initial suggested reading and have still found nothing to help. the windows 7 optimizations did not seem to do anything either.
ive been workin on this for over a week before coming to this board to ask my question. i wanted to make sure i wasnt doing something stupid before i came to the experts.

ive been making music for quite sometime, with hard disk recorders form early 90s, but recently decided to upgrade when i got to use pt in a studio.

so here is my problem:

im getting a multitude of blue screen of death errors. bad pool header, system service exception, memory management, and drive irql not less or equal. i dont see the pattern nor have i found similar fixes.
usually these happen after i get pro tools 8 installed, and attempt to run...... sometimes before i can get the validation code typed in.

everything on my computer seems to be running correctly, based on what ive written in this thread, is there any advice you may offer?



yours truly frustrated,
Charles

[Benoni]

well those errors can be several things. But usually related to drivers or bad ram.

Step 1: check your ram.

Go to Control Panel.

Administrative Tools.

Double Click Windows Memory Diagnostic.

Restart now and check....ect...


Let is scan..


Go get coffee.


Come back and see what it says.

If no errors, then post back. If errors. Start taking out ram and test each stick to narrow it down to the bad one.

[TOM@METRO]

Are you sure ALL of your plug-ins are the latest versions and optimized for PT8?

[browniespeaks]

8.04 is WAY more strict about plug in versions than anything i've seen in a while. I don't pretend to know why maybe Shan can chime in but I do know that systems that seemed to be fairly stable and that were usable before are not after the update.

Recheck your plugs.
recheck your plugs
recheck your plugs
needless to say dont try to run any bootleg plugs LOL

Happy hunting
also check the cas latency of your ram in the bios this version of PT seems to push XP a bit beyond 8.03 and bring out the worst in systems.

[trixxnixon]

i have also tried windows xp 64 bit, sp2 and i get an error about redundency, but no blue screen of death.

the only plugins i have are the ones that come with pt8.

i will do the ram check tonigh.

does the hardware i have seem to be ok?

[Hotcrazyfruit]

Well, your My book is only an 8mb cache. though that shouldent yield a blue screen. What exception is listed at the top of the blue screen?

[trixxnixon]

I'm not gonna use the usb drive, just the two internal sata.

The errors are different everytime, but that's all of them.

[trixxnixon]

so my memory test showed no errors,
and i have no idea how to optimize plugins. i assume they are on the install disk, but have no idea how to mess with them if i cant get the software to boot up.

[trixxnixon]

could it be the onboard fire wire on the motherboard?
its a ti chip set,

[Benoni]

Originally Posted by trixxnixon

so my memory test showed no errors,
and i have no idea how to optimize plugins. i assume they are on the install disk, but have no idea how to mess with them if i cant get the software to boot up.

Now you need to check the drivers. try changing the drivers for the firewire port you are using.

Device Manager.

Find your IEEE 1394 Host Controller.

Right Click on the correct Firewire device.

Update Driver.

Browse My Computer.

Let Me Pick.....

And try each of the differant entries.